Johnson & Johnson · 1 day ago
Technology Manager– Adobe Services
Johnson & Johnson is a leader in healthcare innovation, striving to improve health outcomes globally. They are seeking a Technology Manager to oversee the strategy, delivery, and operations of enterprise Adobe technologies, ensuring operational excellence and compliance while collaborating across teams.
Hospital & Health Care
Responsibilities
Execute day-to-day administration and maintenance of Adobe Creative Cloud, Document Cloud, and Adobe Sign SaaS
Manage user provisioning, license assignments, usage monitoring, and troubleshooting
Maintain process documentation and keep asset inventories current
Break down strategic roadmap items into actionable tasks for the engineering/operations teams
Conduct feasibility assessments for enhancements and provide data inputs to guide prioritization
Research new features, improvements, and cost optimization opportunities
Manage sprint backlogs, user stories, acceptance criteria, and sprint reporting
Support automation workflow/scripts, and operational runbooks
Lead or co-lead standups, demos, or retros for smaller workstreams
Execute required testing (IQ/OQ/PQ), documentation updates, validation steps, and change records
Maintain compliance logs (GxP, SOX, HIPAA) and support evidence gathering during audits
Track NCR/CAPA items and drive closure in collaboration with Quality teams
Serve as the day-to-day contact for Procurement, ISRM, Legal, Privacy, Desktop Engineering, Finance, and other partner teams
Prepare analysis and documentation for vendor discussions and provide subject matter input
Communicate operational updates, risks, and timelines to stakeholders
Mentor junior analysts/engineers on tools, practices, and processes
Lead knowledge sharing, documentation, and onboarding sessions
Act as a point of escalation for operational or technical issues
Monitor operational KPIs (uptime, performance, ticket SLAs, license utilization)
Prepare operational dashboards and reports for leadership review
Execute various sized projects or workstreams, ensuring delivery on time and within scope
Qualification
Required
Education: Bachelor's degree required; advanced degree preferred
Experience: 8+ years of IT experience with 5+ years supporting SaaS or Adobe related technologies
Technical Expertise: Experience with Adobe Creative Cloud, Document Cloud, and Adobe Sign SaaS technologies. Experience with REST APIs, Azure, Entra ID, Windows endpoint/application management. Familiarity with automation tools such as Bitbucket, PowerShell, PowerApps, Python, and/or AWS Functions
Compliance Knowledge required: Knowledge of compliance frameworks including GxP, HIPAA, SOX, and PIIT2/T3
Strong communication skills for technical and non‑technical audiences
Demonstrated ability to manage multiple priorities in a dynamic environment
Preferred
ITIL framework knowledge or certification
Experience supporting enterprise scale software deployment or identity lifecycle automation
Benefits
Medical
Dental
Vision
Life insurance
Short- and long-term disability
Business accident insurance
Group legal insurance
Consolidated retirement plan (pension)
Savings plan (401(k))
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours
Company
Johnson & Johnson
At Johnson & Johnson, we believe health is everything.
H1B Sponsorship
Johnson & Johnson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (56)
2023 (58)
2022 (59)
2021 (44)
2020 (27)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-07
2025-10-07
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