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Georgia State University · 19 hours ago

IT Support Specialist, Associate (Evening Shift)

Atlanta, GA

Full-time

Onsite

New Grad, Entry Level

$43K/yr - $45K/yr

Georgia State University is seeking an IT Support Specialist Associate to support the College of Law departments and technology needs. The role involves assisting students, faculty, and staff with audiovisual requirements, troubleshooting hardware and software, and maintaining equipment.

Higher Education

H1B Sponsor Likely

Responsibilities

Support external and internal clients, students, faculty and staff with audiovisual needs for events and classrooms

Troubleshoot and install computer hardware, software and peripherals

Diagnoses, performing routine maintenance and mirror repairs to maintain audiovisual equipment

Support helpdesks walk up, calls, emails and tickets

Updating departmental documentation and perform other duties as assigned

Qualification

Computer maintenanceAudiovisual troubleshootingCustomer serviceTime managementAnalytical skillsOrganizational skills

Required

Bachelor's degree; or a combination of education and related experience

Preferred

Knowledge of computer maintenance, installation, and troubleshooting equipment

Knowledge and experience troubleshooting audiovisual technologies, equipment, and cabling

Effective time management, customer service, analytical, and organizational skills

Company

Georgia State University

Glassdoor4.0

Georgia State is an urban public research university and national model for student success in Atlanta, the cultural and economic center of the Southeast.

Founded in 1913

Atlanta, GA, US

5001-10000 employees

http://www.gsu.edu

H1B Sponsorship

Georgia State University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (74)

2024 (74)

2023 (64)

2022 (66)

2021 (32)

2020 (24)

Funding

Current Stage

Late Stage

Leadership Team

Subhashish Samaddar

Professor at GSU & Co-founder and Chief Strategy Officer

Allison Calhoun-Brown

Sr. Vice President for Student Success and Chief Enrollment Officer

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Company data provided by crunchbase