Boeing · 16 hours ago
Fulfillment Materials Management Manager
USA - Renton, WA
Full-time
Onsite
Mid, Senior Level
$120K/yr - $162K/yr
3+ years expThe Boeing Company is seeking a Fulfillment Materials Management Manager to join the Supply Chain Fulfillment team supporting BCA Fulfillment Process and Performance program. This role involves providing leadership for training and standard work development, overseeing curriculum design, and ensuring compliance with operational metrics and safety requirements.
AerospaceIndustrial
No H1B
U.S. Citizen Only
Responsibilities
Provide first-line people leadership (coaching, development, performance management, staffing, scheduling) for curriculum development, trainers/instructors, and standard work coordinators
Lead design, development, review and rollout of curriculum and learning assets for BCA Fulfillment University (classroom, on-the-job training, eLearning, job aids)
Oversee Fulfillment Standard Work administration: creation, revision control, dissemination, and site adoption of standard work and process documentation
Ensure training and standard work align to operational metrics and safety/quality requirements
Partner with program fulfillment, operations, engineering, quality, safety, and HR/Learning teams to prioritize training and standard work needs for our fulfillment teams across BCA, and to integrate cross-functional process improvements that affect training and standard work
Establish and monitor KPIs for training effectiveness and standard work compliance (e.g., time-to-competency, training completion rates, standard work adoption, error reduction)
Manage training calendars, instructor assignments, and resource allocation across sites to meet production and staffing requirements
Develop and maintain learning roadmaps, training matrices, and competency frameworks for Fulfillment roles
Lead continuous improvement activities (e.g., A3, Kaizen, PDCA) to improve content, delivery methods, and standard work usability
Ensure learning materials and standard work comply with Boeing policies, regulatory standards, and document control practices
Facilitate periodic audits, assessments and feedback loops to validate training effectiveness and standard work accuracy
Travel as required to support Everett, Renton and North Charleston fulfillment operations and to deliver or oversee training and implementation activities
Qualification
Required
3+ years leading training, instructional design, or standard work/document control programs in a manufacturing, aerospace, or complex operations environment
Demonstrated experience designing and delivering blended learning (classroom, OJT, eLearning) and developing standard work/process documents
Strong knowledge of adult learning principles, training needs analysis, curriculum development, and competency-based frameworks
Experience with continuous improvement methodologies (Lean, Six Sigma, Kaizen) and using them to improve training and standard work
Excellent communication, facilitation and stakeholder management skills across multiple sites and functional groups
Ability to analyze training and operational data to drive decisions and improvements
Ability to travel up to 15% of the time
Preferred
Bachelor's degree in Business, Education/Instructional Design, Engineering, Operations Management or related field, or equivalent combination of education and experience
Instructional design and education background preferred — such as a degree or certificate in Instructional Design, Adult Education, Curriculum & Instruction, Learning Technologies, or similar, and hands-on experience applying instructional design models (e.g., ADDIE, SAM)
Experience in aerospace or aviation manufacturing environments
Experience with learning management systems (LMS), authoring tools (Articulate, Captivate), and document management systems
Demonstrated success coordinating geographically dispersed teams
Instructional design and education skills (preferred)
Needs analysis & competency modeling: perform gap analyses and define competency frameworks tied to role-based performance outcomes
Instructional systems design: apply ADDIE, SAM or equivalent models to design, develop, implement and evaluate learning solutions
Learning content development: create effective instructor-led training, OJT programs, eLearning modules, microlearning, simulations, and job aids
Storyboarding & scripting: produce clear storyboards and scripts for multimedia learning and eLearning authoring
Adult learning principles & assessment: design learner-centered experiences and valid assessments to measure learning and proficiency
Learning technologies & authoring tools: proficiency with LMS platforms, SCORM/xAPI packaging, and authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia)
Multimedia & visual design fundamentals: apply basic graphic, video, and user-interface design best practices to improve learner engagement and comprehension
Evaluation & analytics: implement Kirkpatrick/Phillips models or equivalent to evaluate training effectiveness; use learning and operational data to iterate content
Project management: manage content development timelines, stakeholder reviews, pilots, and rollouts across multiple sites
Change management & training transfer: design for sustained behavior change and transfer of training to the job floor; support coaches and supervisors to reinforce learning
Benefits
Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid and unpaid time away from work
Company
Boeing
Boeing offers commercial, defense airplanes, space, security systems, and global services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
CJ Nothum
CEO & Executive Communications, Senior Manager
Colton Engelke
CEO and Executive Communications
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