CSR jobs in United States
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LanceSoft, Inc. · 18 hours ago

CSR

LanceSoft, Inc. is seeking a CSR for an advanced technician position in a control room environment. The role involves monitoring roadways via CCTV, managing traffic incidents, and utilizing Intelligent Transportation Systems to ensure safe and efficient traffic flow.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

To perform functions with minimal supervision and to follow established procedures
To identify the more complex issues and defer those to a supervisor
To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions
To monitor roadways via traffic surveillance cameras and detection systems
To monitor all traffic devices and computer equipment associated with the system
To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems
To become familiar with the roadways and to understand the purpose and location of traffic devices
To communicate with multiple agencies to coordinate resources for incidents that may affect regional travel
To perform other duties as assigned

Qualification

Customer Service experienceDispatch experienceMS Office proficiencyTeam collaborationBasic computer knowledgeSolid communication skills

Preferred

Customer Service experience (highly preferred)
Experience contributing within a team environment
Dispatch or call center experience (highly preferred)
Solid communication skills
Basic computer knowledge
Operational knowledge of MS Office and MS Outlook

Company

LanceSoft, Inc.

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Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.

H1B Sponsorship

LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)

Funding

Current Stage
Late Stage

Leadership Team

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Ram Karuppusamy
Chairman & CEO
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Simon Dealy
Chief Financial Officer
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Company data provided by crunchbase