LanceSoft, Inc. · 18 hours ago
CSR
Knoxville, TN
Full-time
Onsite
New Grad, Entry Level
$22.22/hr - $22.22/hrLanceSoft, Inc. is seeking a CSR for an advanced technician position in a control room environment. The role involves monitoring roadways via CCTV, managing traffic incidents, and utilizing Intelligent Transportation Systems to ensure safe and efficient traffic flow.
Information Technology
Responsibilities
To perform functions with minimal supervision and to follow established procedures
To identify the more complex issues and defer those to a supervisor
To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions
To monitor roadways via traffic surveillance cameras and detection systems
To monitor all traffic devices and computer equipment associated with the system
To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems
To become familiar with the roadways and to understand the purpose and location of traffic devices
To communicate with multiple agencies to coordinate resources for incidents that may affect regional travel
To perform other duties as assigned
Qualification
Preferred
Customer Service experience (highly preferred)
Experience contributing within a team environment
Dispatch or call center experience (highly preferred)
Solid communication skills
Basic computer knowledge
Operational knowledge of MS Office and MS Outlook
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
Founded in 2000
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase