Greystar (International) · 19 hours ago
Lead Concierge - Skyglass
Skyglass, Seattle, WA
Full-time
Onsite
Senior Level
$26.78/hr - $26.95/hrGreystar is a leading global real estate platform specializing in property management and development. They are seeking an experienced Lead Concierge for Skyglass, responsible for organizing resident services, providing excellent customer service, and maintaining relationships with concierge vendors.
Real Estate
Responsibilities
Greets prospects and residents as they enter the office/leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member
Answers phone calls, routes all calls to the appropriate team member
Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival
Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors
Monitors guest traffic
Assists residents with the checking in or out of luggage carts
Monitors parking garage for team members and vendors
Monitors fire alarm panel and security cameras
Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
Keeps a daily log of events and community security status. Reports any concerns to management
Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community
Books freight elevator for move-in, move-out and furniture deliveries
Qualification
Required
Excellent customer service and someone who can interact with a diverse group of people
Professional in dress & communication skills
Strong organizational skills with high attention to detail
Knowledge about the neighborhood to assist residents and guests
Proficiency in using computers, internet, and basic software
Benefits
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Company
Greystar (International)
At Greystar, we approach investing in, developing, and operating residential real estate with discipline and integrity.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase