LiveOnNY · 1 day ago
Telecommunication Specialist
New York, NY
Full-time
Onsite
Mid Level
$68K/yr - $85K/yr
3+ years expLiveOnNY is a federally designated organ procurement organization dedicated to transforming lives through organ and tissue donation. The Telecommunications Specialist will manage and maintain the organization's communication systems, ensuring responsive, secure, and scalable telecommunications services while collaborating with various departments to meet operational needs.
Health CareReal Estate
Responsibilities
Manage daily operations of telecommunications to ensure efficient, compliant, and cost-effective operations
Trouble shooting and support of telecommunications systems and procedures and processes in support of communications needs
Collaborate with other departments and agencies to coordinate telecommunications services
Participate in initiatives to modernize and adopt new telecommunication technologies and integrate them into the business to improve operations
Troubleshoot, debug and upgrade existing applications
An understanding of voice, and telecommunications design, protocols, and products is required
Ability to solve technical, user and other related problems required
Foster a culture of collaboration, accountability, and continuous learning
Collaborate with cross-functional teams, including clinical business customers, stakeholders, and other teams to define requirements and resolve issues
Outstanding customer service skills and the ability to train staff with different levels of technical ability
Participate in the provisioning of training, support, and guidance to departments and end-users
Enforce technical standards and best practices and ensure the efficient operation of the Telecommunications Department
Identify and manage telecommunications risks and assure compliance with federal, state, and city telecommunications laws, rules, regulations, guidelines, policies, and procedures
Qualification
Required
Bachelor's degree in Computer Science, Telecommunications or related field is required
A minimum of three (3) years' experience in and demonstrated understanding of telecommunications and call center management
Excellent organizational skills required
Proficiency in Microsoft 365 and telecommunications software, including call trees, message development, reporting and dashboards
Ability to teach, train and work as a team member
Preferred
Experience working with cellular services, data network and wireless communication is preferred
Previous experience in a position with substantially similar responsibilities, in both level of complexity and size of the telecommunications operation, is preferred
Strong understanding of project management, resource allocation and milestone delivery
Benefits
403(b) deferred annuity
Medical/Vision/Dental
Tuition reimbursement
Paid time Off
Pet Insurance
Life Insurance and Disability Plans
Cellular plan discounts
Auto Insurance discounts
Company
LiveOnNY
Connecting donors with real patients.
201-500 employees
H1B Sponsorship
LiveOnNY has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Leonard Achan RN, MA, ANP
President and CEO
Kervens Louissaint
Senior Vice President Chief Clinical Officer
Recent News
PR Newswire
2025-08-25
Company data provided by crunchbase