BrowserStack · 11 hours ago
Engineer- Datacenter Operations
BrowserStack is the world's leading software testing platform, and they are seeking a motivated and detail-oriented individual to join their team as a Datacenter Operations Engineer. In this role, you will be responsible for supporting the day-to-day operations of the datacenter infrastructure, ensuring its reliability, availability, and performance while collaborating with a global team of engineers and technicians.
AndroidAppsiOS
Responsibilities
Assist in the maintenance and support of datacenter infrastructure, including servers, NAS systems, networking devices, Wifi AP's and power distribution units (PDUs)
Collaborate with senior engineers to deploy new hardware and software in the datacenter environment, ensuring proper installation, configuration, and testing
Perform routine equipment inspections and daily maintenance tasks to identify and resolve potential issues before they impact operations
Inventory management - asset tag equipment and keep track of repairs
Monitor datacenter performance metrics, including temperature, power consumption, and network connectivity, and promptly escalate any anomalies or alarms to the appropriate teams
Assist in troubleshooting and resolving hardware and software issues, working closely with global, cross-functional teams to ensure timely resolution and minimal downtime
Contribute to the improvement of operational procedures and documentation, maintaining accurate records of system configurations, changes, and incident reports
Collaborate with vendors and service providers to coordinate equipment repairs and maintenance activities
Support datacenter security protocols, including physical access control, monitoring, and incident response procedures
Stay updated on industry trends, emerging technologies, and best practices related to datacenter operations, and actively contribute to continuous learning and professional development
Qualification
Required
2 to 3 years experience in an IT support role
Strong understanding of datacenter infrastructure components, including servers, storage systems, networking devices, and PDUs
Proficiency in Linux and Mac OSx operating systems, including command-line interfaces and system administration tasks
Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical issues effectively
Excellent communication and collaboration skills, with the ability to work effectively in a team environment
Proactive, with a strong attention to detail and ability to prioritize tasks in a dynamic environment
Preferred
Experience with android and iOS a big plus (This can be taught to the right candidate)
Scripting in Bash, Ansible or similar would be advantageous
Prior use of Jira, Confluence and Google workspace desirable
Basic knowledge of network protocols and technologies, including TCP/IP, VLANs, routing, and switching
Familiarity with datacenter operations best practices, such as equipment installation, cabling, power distribution, cooling, and environmental monitoring nice to have, but can be taught
Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience) desirable
Some experience with virtualization technologies (e.g., VMware) and server hardware (e.g., Dell, HP) desirable but not required
Company
BrowserStack
BrowserStack is a technology-based platform that specializes in powering web and app testing such as testing iOS and Android mobile apps.
Funding
Current Stage
Late StageTotal Funding
$250MKey Investors
BondAccel
2021-06-16Series B· $200M
2018-01-30Series A· $50M
Recent News
2026-01-18
Company data provided by crunchbase