Mammoth Brands · 23 hours ago
Manager, Parcel Strategy & Operations (Coterie)
United States
Full-time
Remote
Senior Level
$140K/yr - $165K/yr
6+ years expMammoth Brands is a modern CPG company behind brands like Harry’s and Coterie, focused on creating better consumer products. The role of Senior Manager, Parcel Strategy & Operations involves owning and scaling the parcel shipping strategy to enhance distribution excellence and drive cost efficiency.
CosmeticsMen'sPersonal Care and Hygiene
Responsibilities
Own end-to-end parcel strategy, including carrier mix, service levels, and cost structure across national and regional carriers
Lead all parcel RFPs and negotiations, whether through 3PL carrier programs or Coterie’s own contracts, with a relentless focus on blended cost per order, accessorial reduction, and long-term rate leverage
Build a carrier strategy optimized for our order profile, with deep expertise in dimensional weight, oversize/handling charges, zone skipping, residential delivery, and other cost drivers
Maintain a strong pulse on the regional carrier landscape—coverage, performance, cost structure, and operational tradeoffs
Design and own automated parcel invoice auditing and cost analysis, handling highly variable formats, evolving carrier charge logic, and complex accessorial structures
Build scalable workflows (e.g., using Parabola or similar tools) to clean, normalize, and analyze carrier data at scale, ensuring data integrity and auditability
Define and track the parcel KPIs that actually matter: blended cost per order, zone mix, dim utilization, accessorial rate, carrier mix efficiency, service-level performance, and budget vs. actuals
Translate complex data into clear insights for leadership—connecting operational decisions directly to margin and customer experience
Own the parcel relationship with our 3PL partner, ensuring carrier performance, billing accuracy, and SLA adherence across daily fulfillment operations
Drive continuous improvement across carrier routing logic, service-level selection, packaging optimization, and operational processes that impact shipping cost and reliability
Act as the escalation point for parcel-related issues that materially affect cost, service, or customer experience
Ensure best-in-class last-mile visibility across internal teams and customer touchpoints
Partner with Technology and CX to manage and troubleshoot integrations with tracking platforms (e.g., p44 or similar), including data flow, system connections, and event accuracy
Guarantee that tracking data is accurate, timely, and consistently reflected across all systems so customers receive reliable delivery notifications and internal teams have real-time visibility
Qualification
Required
6–10 years of experience in ecommerce distribution, parcel strategy, logistics, or supply chain, with deep ownership of shipping cost, carrier negotiations, and operational analytics
Demonstrated expertise in parcel pricing mechanics: dimensional weight, accessorials, large-package surcharges, zone strategies, and carrier contract structures
Proven track record of carrier negotiations and RFPs, including national and regional carriers
Advanced analytical capabilities, including building automated workflows for complex datasets; experience with tools such as Parabola, advanced Excel, or similar data transformation platforms strongly preferred
Strong operational acumen—able to move seamlessly between strategy, systems, and execution
Exceptional communication skills with the ability to distill complex data into clear, decision-ready insights
Preferred
Experience managing parcel through both 3PL-managed carrier programs and direct carrier contracts
Familiarity with last-mile visibility platforms (e.g., p44) and ecommerce tech stacks
Experience in high-growth DTC or subscription-based businesses
Exposure to packaging optimization, dimensional engineering, or shipping-related cost modeling
Benefits
Medical, dental, and vision coverage
401k match
Equity in Mammoth Brands
Flexible time off and working hours
Wellness and L&D stipends
4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
Free products from all of our brands
Company
Mammoth Brands
Mammoth Brands manages brands like Harry's, Flamingo, Lume, and Mando, offering personal care and hygiene products.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Andy Mayfield
Co-Founder & Co-CEO
Jeffrey Raider
Co-Founder & Co-CEO
Recent News
2026-01-22
2026-01-16
Company data provided by crunchbase