PNY Technologies · 1 day ago
Sales Operations Administrator
United States
Full-time
Remote
Entry Level
2+ years expPNY Technologies is seeking a Sales Operations Administrator to provide high levels of customer service and support the sales team. The role involves managing administrative tasks, enhancing sales efficiency, and ensuring customer inquiries are addressed effectively.
ManufacturingMobile Devices
Responsibilities
Primary point of contact for customers
Support the sales team by managing administrative tasks and customer service inquiries
Enhance sales efficiency and elevate customer service quality
Identify and assess customer needs
Ensure efficient resolution of customer issues across various channels
Answer customer questions about products and services
Handle customer inquiries, processing orders, updating and allocating backlog
Coordinate the logistics of customer orders
Maintain Account Specific Data, Routing Guides and price lists
Assist the primary sales team with managing customer relationships
Provide updates on order status and shipment schedules to customers
Inform customers about any delays or changes in their order status
Engage in interdepartmental collaboration to achieve shared objectives
Efficiently handle the issuance and entry of RMAs, ensuring accurate documentation and timely resolution
Initiate and process replacement sales orders to address customer needs, maintaining high standards of service and accuracy
Heavy email correspondence
Assists in other areas, as assigned
Qualification
Required
Bachelor's degree or equivalent preferred
Two years related experience
Skilled in MS Excel, Word, PowerPoint
Excellent communication skills, including ability to communicate effectively in English
Excellent interpersonal skills
Strong organizational skills
Company
PNY Technologies
PNY Technologies, Inc is an American manufacturer of flash memory cards, USB flash drives, solid state drives.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Maritza Aviles
Corporate Paralegal and Assistant to the CEO
Recent News
Android Headlines
2026-01-23
2026-01-22
Company data provided by crunchbase