Field Service Lead Technician jobs in United States
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Crown Equipment Corporation · 4 hours ago

Field Service Lead Technician

positionGainesville, GA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Crown Equipment Corporation is one of the world's largest lift truck manufacturers, seeking knowledgeable customer-focused technicians to join their team. The role involves training and monitoring Field Service Technicians, troubleshooting and repairing lift trucks, and maintaining customer relations while ensuring safety practices.

Industrial
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Responsibilities

Communicate daily with Service Customer Care, Dispatcher, and Field Service Manager to determine work schedule
Train, motivate, and monitor job performance of Field Service Technicians, including while at customer locations. Inspect repairs and scheduled maintenance. Ensure safety practices. Review paperwork and timecards
Confer with customers and communicate issues to branch management. Maintain good customer relations
Travel to customer locations to troubleshoot, diagnose, and repair lift trucks
Perform operator training or train the trainer at customer locations
Pick up parts and replenish van inventory. Perform minor repairs and service to the van
Complete necessary paperwork

Qualification

Mechanical aptitudeElectrical systems knowledgeHydraulics knowledgeTechnical degreeWelding experienceCommunication skillsInterpersonal skillsOrganizational skillsMotivational skills

Required

2-4 years related experience
High school diploma or equivalent
Valid driver's license, good driving record, and ability to safely operate lift trucks

Preferred

Prior Company experience as a Field Service Technician
Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics
Technical degree, welding experience, and knowledge of various types of testing equipment preferred
Good written/verbal communication, interpersonal, organizational, and motivational skills

Benefits

Health/Dental/Vision/Prescription Drug Plan
Flexible Benefits Plan
401K Retirement Savings Plan
Life and Disability Benefits
Paid Parental Leave
Paid Holidays
Paid Vacation
Tuition Reimbursement
Award-Winning Service Training
Company Vehicle for Field Service Technicians
Tool Insurance
No Flat Rate
40 Hours Per Week plus Overtime
Uniforms
Specialty Tools
Primarily 1st Shift
Career Advancement Opportunities

Company

Crown Equipment Corporation

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Crown is one of the world’s largest material handling companies.
dateFounded in 1945
location
New Bremen, Ohio, USA
people-size10001+ employees
web-link
http://www.crown.com

Funding

Current Stage
Late Stage

Leadership Team

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Sara Corona
Vice President and Chief Compliance Officer
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Recent News

PR Newswire
Industrial Truck Association Elects Crown Equipment's Senior Vice President, Jim Mozer as Chair of the Board of Directors
2026-01-16
Research and Markets
North America Forklift Market - Industry Trends, Key Growth Drivers, Challenges, Future Opportunities, Regulatory Landscape, and Forecasts 2025-2034
2025-10-27
bloomberglaw.com
Ex-Account Manager Drops Age Bias Suit Against Forklift Company
2025-08-23
Company data provided by crunchbase