Patient Engagement Manager jobs in United States
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Heartbeat Health · 12 hours ago

Patient Engagement Manager

Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care. They are seeking a Patient Engagement Manager to build a new function focused on improving patient engagement and activation across their programs.

Health CareHealth DiagnosticsMedicalmHealthTelehealth

Responsibilities

Help build and launch a more programmatic approach to our patient activation and engagement, including working with the team to define scope, goals, and success metrics
Analyze patient journey data to identify drivers of low activation and opportunities for improvement
Design and help implement activation strategies across workflows, tooling, and patient communications
Partner cross-functionally with Clinical, Product, Data, Growth, and Operations teams to influence roadmap decisions and operational changes
Help develop scalable programs, playbooks, and processes to improve patient engagement and follow-through
Help establish KPIs and reporting to measure activation, conversion, and program effectiveness
Serve as the internal subject matter expert on patient engagement and activation best practices
Test, iterate, and continuously improve activation and engagement strategies based on data and outcomes

Qualification

Patient engagement strategiesHealthcare operations experienceData analysis skillsProgram design experienceCross-functional collaborationPragmatic executionLeadership potentialCommunicationSense of humor

Required

6–8+ years of experience in healthcare operations, patient engagement, population health, digital health, product strategy, or related fields
Experience designing and launching programs or workflows that improve patient engagement, activation, or outcomes
Strong analytical skills with the ability to translate data into actionable insights
Comfortable operating in ambiguity and building structure from the ground up
Excellent communicator who can influence across teams and levels
Highly collaborative, pragmatic, and execution-oriented
Interest in growing into a people manager over time
Bachelor's degree required

Preferred

Advanced degree in public health, healthcare administration, business, or related field is a plus
Sense of humor is a must

Company

Heartbeat Health

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Heartbeat Health is a digital health company that utilizes technology to improve cardiovascular disease prevention and management.

Funding

Current Stage
Growth Stage
Total Funding
$53.5M
Key Investors
Cressey & CompanyEcho Health VenturesKindred Ventures
2024-07-09Series C· $25M
2021-05-10Series B· $20M
2020-03-12Series A· $8.2M

Leadership Team

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Jeffrey Wessler
Cardiologist, Founder, CEO
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Company data provided by crunchbase