Horizontal Talent · 19 hours ago
Director Solutions Strategy - Enterprise Architect
Bethesda, MD
Contract
Hybrid
Director/Executive
10+ years expHorizontal Talent is seeking a seasoned Director of Solutions Strategy to lead the design and commercialization of end-to-end solutions for Travel & Hospitality clients. This role involves owning the solutions strategy, defining enterprise application roadmaps, and partnering with delivery and product leaders to translate strategy into measurable outcomes.
Business DevelopmentConsultingStaffing Agency
Hiring Manager
Arun Prakash
Responsibilities
Define the end-to-end solution vision across guest acquisition, booking, in-stay operations, and loyalty/retention
Map business capabilities to enterprise systems (PMS, CRS, RMS, CRM/CDP, CMS/AEM, booking engines, payment orchestration, data platforms) and design integration patterns (APIs/eventing/ETL)
Create solution archetypes for priority scenarios (e.g., CRS modernization, PMS migration, direct booking acceleration, loyalty re-platform, data monetization)
Own core sales assets (narratives, playbooks, pitch decks, demos, case studies) and partner marketing content; set differentiated value propositions for hotel sub-segments
Define pricing/commercial approaches (outcomes-based, subscription, build-operate-transfer)
Lead executive workshops; translate brand/owner/operator goals into a sequenced roadmap and OKRs
Maintain a feedback loop with delivery/product to evolve accelerators, standards, and reference implementations
Curate partner strategies across hospitality tech vendors and hyperscalers (e.g., Oracle Opera PMS, Saber/SynXis CRS, IDeaS RMS, Salesforce CRM/Marketing Cloud, Adobe Experience Cloud/AEM, AWS/Azure/GCP, payment providers); build joint offerings and co-sell motions
Publish POVs on distribution modernization, loyalty personalization, data clean rooms, and hotel commerce
Mentor solution architects and strategists; codify playbooks and training paths
Qualification
Required
10–15 years in T&H, with 7+ years focused on hospitality enterprise applications and systems across PMS/CRS/RMS/CRM/CDP/CMS, payment, and data platforms
Proven track in designing API-first integrations, event-driven architectures, and data platforms (lakehouse/streaming/real-time decisioning) that connect core hotel systems to digital channels and loyalty
Experience building repeatable, margin-accretive solution offerings; comfort with outcome-based pricing and business case development
Ownership of sales assets, demos, case studies, and presales motions; ability to coach teams and present to C-suite (brand, owner, and management company stakeholders)
Ability to translate strategy into execution (reference designs, standards, KPIs/OKRs) and govern multi-workstream programs
Preferred
Hands-on familiarity with Oracle Opera/OXI, Saber SynXis, IDeaS, Amadeus, Salesforce (Sales/Service/Marketing Cloud), Adobe Experience Cloud/AEM, Composable CDP, Mulesoft/Apigee, Kafka/Kinesis, Snowflake/Databricks, Power BI
Experience with booking engines, payments (PCI, tokenization, SCA), and revenue/forecasting analytics
Knowledge of OTA/GDS/TMC distribution, rate parity, channel management, and meta search
Exposure to loyalty modernization (tiers, partnerships, real-time earn/burn) and guest identity/unified profile
Background in data privacy/compliance (GDPR/CCPA), accessibility, and security in hospitality contexts
Bachelor's degree in Engineering, Computer Science, Hospitality Technology, or related field; MBA or equivalent experience preferred
Relevant certifications (e.g., Salesforce/Adobe, cloud architect, data platform)
Company
Horizontal Talent
Horizontal Talent provides staffing services for IT, digital marketing, and strategic markets.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeremy Langevin
Co-Founder and CEO
Company data provided by crunchbase