Associate, Implementation jobs in United States
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BRG · 20 hours ago

Associate, Implementation

BRG is a health technology company that focuses on improving drug discount data exchange. The Associate will support the Client Implementation team by managing project action items, collaborating with technical managers, and ensuring high-quality delivery through effective documentation and communication.

AdviceConsultingFinanceFinancial ServicesManagement Consulting
badNo H1Bnote

Responsibilities

Track and manage internal and external project action items
Support implementation timelines by owning repeatable tasks (e.g., documentation updates, follow-ups, meeting notes)
Collaborate with TIMs to prepare client-facing materials and communications
Assist in product configuration tracking and process coordination
Help maintain internal documentation and support onboarding resources
Attend client and internal meetings to support execution and knowledge transfer
Continuously improve documentation and operational processes with the TIM team
Support issue triage by gathering evidence, clarifying requirements, and helping route items to the right internal teams with a clear problem statement and recommended next steps

Qualification

Project coordinationTechnical fluencyDocumentation skillsGoogle WorkspaceMicrosoft OfficeJiraCommunication skillsOrganizational skillsAttention to detailGrowth mindset

Required

1–3 years of experience in client services, project coordination, business operations, or implementation support
Strong organizational and time management skills with the ability to manage multiple priorities
Excellent written and verbal communication skills
High attention to detail and consistency
Self-starter with a growth mindset and desire to learn technical systems and client workflows
Proficiency with Google Workspace or Microsoft Office tools; familiarity with Smartsheet, Jira, or other project tools is a plus
Exposure to technical concepts through coursework, projects, or prior work (e.g., systems, integrations, structured data, or basic scripting), with the ability to ramp quickly

Preferred

Experience working with technical teams, SaaS platforms, or healthcare/financial-related software
Familiarity with project lifecycles and implementation best practices
Interest in long-term growth into implementation, operations, or product roles
A background in technology or technical aptitude is a strong plus (e.g., learning new tools quickly and understanding how systems connect)

Company

BRG combines world-leading academic credentials with world-tested business expertise, purpose-built for agility and connectivity, which sets us apart—and gets our clients ahead.

Funding

Current Stage
Late Stage
Total Funding
$84.56M
Key Investors
Endeavour Capital
2025-02-27Acquired
2020-07-02Series Unknown· $19.44M
2017-03-29Private Equity· $62.5M

Leadership Team

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Ai Deng
Managing Director
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Amy Worley
Managing Director, AGC, Head Privacy Compliance Advisory Practice
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Company data provided by crunchbase