UniBank for Savings · 1 day ago
Part-Time Teller
Douglas, MA, US
Full-time, Part-time
Onsite
New Grad, Entry Level
$18/hr - $21/hrUniBank for Savings is a civic-minded financial institution dedicated to enriching communities across New England. They are seeking a Part-Time Teller to provide exceptional customer service, process transactions, and assist with various teller-related functions in their Douglas Branch.
BankingFinancial Services
Responsibilities
Continually exceeds customer service expectations by offering excellent service, including greeting customers, smiling, using their name and building rapport with customers designed to generate customer loyalty
Services customers by processing all teller transactions quickly with minimal or no errors according to bank policy and procedures
Cross sells products and services and makes appropriate referrals to other staff members and departments to ensure customer needs are met
Demonstrates basic product knowledge, including handling customer inquiries as needed
Organizes and sets up workstation, including computer opening procedures, cash ordering and supplies
Verifies all transactions and proves cash drawer upon completion of assigned shift to ensure compliance with UniBank Teller Standards. Seeks assistance as needed to resolve proof discrepancies
Performs clerical duties including transaction and branch proof documentation. Processes night drop work as assigned
May assist the ATM Custodian with cash replenishment, ATM proof, and ATM maintenance and troubleshooting
Participate in community and networking events
Responsible for complying with on-site operational compliance, internal controls, security policies and procedures, assuring compliance with all laws, regulations and corporate policies including BSA reporting, CRA , and Regulation CC
Qualification
Required
High-school diploma or equivalent required
Must have good verbal, math and customer service skills, possess clerical accuracy and be detail oriented
Demonstrated ability to handle challenging customer situations with poise and tact
Cash handling and customer service experience required
Ability to work a flexible schedule necessary
Company
UniBank for Savings
Bank Different. Bank Unique. Bank UniBank. Since 1870 Member FDIC. Equal Housing Lender. NMLS# 583135 www.unibank.com
Founded in 1870
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$10M2020-10-02Debt Financing· $10M
Leadership Team
Michael Welch
Chief Executive Officer
Matt Wally
Worcester Market Executive
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