MRI Software · 4 hours ago
Director of Revenue Operations
Solon, OH
Full-time
Hybrid
Director/ExecutiveMRI Software is seeking a Director of Revenue Operations to drive revenue growth, commercial strategy, and sales effectiveness across North America. This leadership role will oversee sales operations and revenue operations, ensuring efficient processes and collaboration with various departments to enhance the customer experience.
Information TechnologyProperty ManagementPropTechReal EstateSoftware
Hiring Manager
Steven Hammer
Responsibilities
Lead and oversee day-to-day sales operations activities for the NA region, ensuring efficient processes and procedures
Establish consistent forecasting frameworks and reporting (Weekly forecast calls including the NA role up and vertical sales meetings), this will include both bookings and risk/attrition
Collaborate with sales leadership to drive and implement global/regional sales strategies, targets, and forecasting models
Analyse sales data and metrics to identify trends, opportunities, and areas for improvement
Prepare regular reports and presentations for senior management, providing insights and recommendations (For example; Win/Loss data, MEDDPICC adoption, sales velocity metrics etc)
Manage the sales pipeline, ensuring accurate tracking and reporting through CRM and other systems (Pipeline health and Hygiene)
Drive adoption of sales tools, platforms, and best practices across the region (SalesLoft, Trumpet etc)
Identify Sales training requirements for delivery by Sales enablement
Support territory planning, quota setting, and incentive programmes for the NA sales teams alongside Global SalesOps/RevOps leader
Lead or contribute to regional/global sales operations projects and initiatives as required
Own the NA revenue operations function, including analytics, planning, systems, enablement, and process optimization
Oversee CRM accuracy and sales process governance (primarily Salesforce and integrated tools such as HubSpot, Marketo, Outreach, Gong, CPQ)
Implement standardized, scalable GTM processes across countries and business lines—particularly important due to MRI’s inorganic growth and acquisitions
Design and monitor regional KPIs for pipeline health, sales productivity, conversion rates, and retention
Partner with Global RevOps to align on systems architecture, compensation frameworks, data governance, and forecasting methodologies
Partner closely with Product, Customer Success, Finance, Marketing, and Professional Services to deliver a connected customer experience
Create a culture of accountability, data-driven decision making, and continuous improvement
Qualification
Required
Critical leadership role responsible for driving revenue growth, commercial strategy, and sales effectiveness across all NA regions and business lines
Senior sales leadership with deep revenue operations expertise
Lead and oversee day-to-day sales operations activities for the NA region
Establish consistent forecasting frameworks and reporting
Collaborate with sales leadership to drive and implement global/regional sales strategies, targets, and forecasting models
Analyse sales data and metrics to identify trends, opportunities, and areas for improvement
Prepare regular reports and presentations for senior management
Manage the sales pipeline, ensuring accurate tracking and reporting through CRM and other systems
Drive adoption of sales tools, platforms, and best practices across the region
Identify Sales training requirements for delivery by Sales enablement
Support territory planning, quota setting, and incentive programmes for the NA sales teams
Lead or contribute to regional/global sales operations projects and initiatives as required
Own the NA revenue operations function, including analytics, planning, systems, enablement, and process optimization
Oversee CRM accuracy and sales process governance
Implement standardized, scalable GTM processes across countries and business lines
Design and monitor regional KPIs for pipeline health, sales productivity, conversion rates, and retention
Partner with Global RevOps to align on systems architecture, compensation frameworks, data governance, and forecasting methodologies
Partner closely with Product, Customer Success, Finance, Marketing, and Professional Services
Create a culture of accountability, data-driven decision making, and continuous improvement
Benefits
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
Company
MRI Software
MRI Software is a provider of innovative real estate software applications and hosted solutions.
Founded in 1971
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$16MKey Investors
Bregal SagemountHarvest PartnersTA Associates
2021-08-18Debt Financing· $15M
2020-01-15Private Equity
2017-05-24Private Equity
Leadership Team
Patrick Ghilani
Chief Executive Officer
Marc DiCapua
Sr. Vice President, Product Innovation
Recent News
2025-12-25
2025-12-17
Company data provided by crunchbase