Northeast Bank · 9 hours ago
Sr Loan Servicing Associate-QC
Boston, MA
Full-time
Hybrid
Senior Level
7+ years expNortheast Bank is a full-service community bank and a national commercial real estate lender. They are looking for a Loan Servicing Quality Control Specialist to maintain the accuracy and integrity of loan servicing processes by conducting reviews, collaborating with team members, and ensuring compliance with regulatory requirements.
BankingFinancial Services
Responsibilities
Perform comprehensive reviews of new loans boarded and file maintenance processes to verify accuracy and completeness
Ensure that all modifications and updates are correctly processed in the system with appropriate approval and documentation
Analyze errors and discrepancies to identify any systematic issues or trends
Work with management to develop and implement solutions to prevent errors from recurring
Serve as a backup for boarding new loans and file maintenance processes as needed
Assist in reviewing ACH setups and act as a backup for setting up ACH requests when necessary
Maintain accurate records and documentation of quality control measures and findings
Ensure that all changes made to loan files and servicing processes are properly documented and compliant with regulatory requirements
Provide support in managing audit follow-ups, including collecting various audit requested documents, and take the lead in developing strategies and processes to address any identified audit findings
Maintain courteous and professional interactions with all staff members
Acquire proficiency in other functions within the Loan Servicing department to offer additional assistance as needed
Perform any other duties within the same physical and mental scope as required
Successfully pass technical and regulatory examinations required by the Company
Qualification
Required
Previous experience in loan servicing, quality control, or a similar role within the financial industry
Strong understanding of loan servicing processes and documentation requirements
Excellent attention to detail and ability to identify errors or discrepancies
Knowledge of regulatory compliance requirements related to loan servicing is a plus
Ability to maintain confidentiality
Excellent organizational skills and the ability to effectively communicate with all levels of employees
Ability to deal with multiple tasks by organizing and setting priorities
High School diploma
7 years of banking experience preferred
Must be able to remain in a stationary position for long periods of time
Must be able to occasionally lift up to 25lbs
Consistently operates a computer and other office machinery such as calculator, copy machine and printers
Climate controlled general office setting with moderate noise level
Must express or exchange ideas and meaning with co-workers, supervisors, customers and vendors
Benefits
Competitive compensation
Generous PTO
Hybrid work environment
Company
Northeast Bank
Northeast Bancorp (NASDAQ: NBN) is the holding company for Northeast Bank, a full-service bank headquartered in Lewiston, Maine.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Richard Wayne
Chief Executive Officer
S
Santino Delmolino
Chief Financial Officer
Recent News
2025-12-18
2025-10-29
Company data provided by crunchbase