American Express · 4 weeks ago
Senior Manager-Card Lending Product Development
New York, New York, United States
Full-time
Hybrid
Senior Level
$123K/yr - $215K/yr
5+ years expAmerican Express is a leading payment card issuer for corporations and small businesses. The role involves leading the launch of innovative card lending features, managing cross-functional initiatives, and ensuring alignment between various teams to enhance customer experiences and drive business results.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Lead the launch of new on-card lending features and capabilities, working across all card products
Manage initiatives across multiple Engineering scrum teams, defining user stories & test criteria, influencing sprint plans, and ensuring quality delivery
Document business architecture and product functionality to ensure clarity, alignment, and knowledge sharing
Provide thought leadership during concept development, end-to-end user experience design, and feasibility assessment
Lead key operational processes and integrations by partnering and managing relationships with collaborators in Product Management, Marketing, Technology, Risk, Servicing, Legal and Compliance
Understand business goals and customer needs and identify creative ways to leverage technological capabilities and/or other creative solutions to meet those needs
Lead GCS-wide strategic initiatives to drive business results, improve customer experiences, and increase agility in product development occasional travel
Qualification
Required
Ability to identify and understand business needs and turn them into technology requirements; ability to understand the details of complex processes and an orientation toward process improvement and innovation; prior experience with payments and agile product development / delivery a plus
Ability to lead end-to-end product development process in a highly focused fashion
Strong project management, collaboration, communication, and presentation abilities
Motivated self-starter with a sense of urgency, positive attitude, and the ability to excel in a fast paced and dynamic environment
Creative and innovative problem solver who is comfortable with ambiguity and evolving strategies
Consistent track record of getting results in a highly matrixed organization, capable of influencing and building internal alignment across multiple lines of business and support groups
Passion for doing what is right for the customer
Embodies a 'team' mentality in all you do, with strong ability to take ownership for progressing project delivery
5+ years of experience in product management, product or platform development, or related roles within financial services or engineering teams
Preferred
Bachelor's degree and 5+ years of related experience
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-01-25
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2026-01-22
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