ServiceNow · 1 hour ago
Industry Analyst Relations Senior Manager, AI Platform
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
$149K/yr - $261K/yr
10+ years expServiceNow is a global market leader in AI-enhanced technology, providing innovative solutions to over 8,100 customers. The Industry Analyst Relations Senior Manager will be responsible for developing and executing strategic programs to engage with industry analysts, enhancing ServiceNow's brand awareness and advocacy within the technology landscape.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Develop and execute strategic AR programs within ServiceNow's AI Platform team
Measure and clearly communicate the value of ServiceNow AR programs to internal stakeholders
Identify, develop, and manage relationships with key analysts and influencers to ensure they understand ServiceNow's company direction, C-level perspectives, product roadmaps, etc., to secure leadership in research reports and analyst advocacy
Identify, develop, and manage relationships with company stakeholders and spokespersons while partnering with product and solutions marketing, product management, engineering, sales, etc
Collaborate with company subject matter experts to prepare content tailored for an analyst audience. This will ensure that engagements and communications with industry analysts are impactful and accurate
Partner with internal stakeholders to integrate analysts' insights and data into our product strategy, narratives, and marketing materials
Support multiple activities around ServiceNow's annual Industry Analyst Summit, Knowledge conference, and analyst firm events
Collaborate with other members of the Analyst Relations team and Global Communications team to develop better processes, best practices, etc
Qualification
Required
Recognized strategic communication or marketing expertise, with 10+ years of experience in enterprise software markets
Deep experience with, or partnering with, Analyst Relations on analyst research evaluations and analyst interactions such as briefings, inquiries, advisory, and events
Demonstrated success in interfacing with executives and external influencers, providing guidance and solutions to challenges
A team player who excels in global and virtual work settings and exhibits excellent collaboration skills as standard practice
Ability to thrive in a growth environment
Strong critical thinking and operational expertise, including the ability to develop new methods and procedures to achieve goals in dynamic, fast-paced settings
Excellent project management skills with the ability to manage cross-functional teams effectively, even in complex and fluid scenarios
Strong bias toward action, quick decision-making amidst multiple stakeholders, and the ability to work independently on significant and unique issues
Superior written and verbal communication skills, adept at conveying complex ideas clearly and persuasively
Preferred
Preferred experience executing enterprise analyst relations programs, including building high-impact relationships with analysts and industry influencers
Preferred experience and knowledge of software solutions in the Application Development and Process Mining markets
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
William McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
mescomputing.com
2026-01-24
2026-01-24
2026-01-23
Company data provided by crunchbase