Comcast · 1 day ago
Coordinator 3, Technical Product Sales Support
FL - Pembroke Pines - 1200 SW 145th Ave, Suite 301
Full-time
Onsite
Senior Level
5+ years expComcast is a Fortune 50 leader in media and technology, dedicated to creating innovative entertainment and online experiences. The role of Coordinator 3, Technical Product Sales Support involves reviewing newly installed Business Service accounts, proactively contacting customers to enhance their experience, and promoting digital solutions tailored to their needs.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Meet or exceed set scorecard metrics on productivity and quality
Based on customer feedback and to improve the customer experience, identify and submit ideas for potential Net Promoter System (NPS) elevations
Connect with new Business Services customers to review billing and account setup
Proficient in the use of multiple systems
Must be able to work independently, support, and can train on Small and Medium Business & Metro-E
Create and run trending and analysis reports to identify business process gaps
Provide supervisorial tasks as assigned
Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Qualification
Required
High School Diploma / GED (Required)
5-7 Years of relevant work experience
Proficient in the use of multiple systems
Must be able to work independently, support, and can train on Small and Medium Business & Metro-E
Meet or exceed set scorecard metrics on productivity and quality
Identify and submit ideas for potential Net Promoter System (NPS) elevations based on customer feedback
Connect with new Business Services customers to review billing and account setup
Create and run trending and analysis reports to identify business process gaps
Provide supervisorial tasks as assigned
Regular, consistent, and punctual attendance
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience - think and act in ways that put our customers first
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services
Win as a team - make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System
Drive results and growth
Support a culture of inclusion in how you work and lead
Do what's right for each other, our customers, investors and our communities
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
2026-02-04
2026-02-02
Company data provided by crunchbase