Desktop Support - W2 Only (No 3rd Party) jobs in United States
cer-icon
Apply on Employer Site
company-logo

CBTS · 5 hours ago

Desktop Support - W2 Only (No 3rd Party)

positionLouisville, KY
timeContract
remoteOnsite
seniorityMid Level
money$24/hr - $24/hr

CBTS is seeking a Desktop Support technician to provide advanced technical support and deploy large-scale hardware solutions. The role involves supporting users with onboarding, offboarding, and technical issues while ensuring excellent customer service and compliance with SLAs.

Cloud ComputingCloud InfrastructureConsultingInformation TechnologyService Industry
check
Comp. & Benefits
check
H1B Sponsor Likelynote
Hiring Manager
Lucy Barredo
linkedin

Responsibilities

Provide advanced technical support
Deploy large-scale hardware solutions
Support Microsoft environments
Support users with any onboarding, offboarding, technical issues, or questions related to office systems, hardware, software, or procedures
Uphold SLAs and compliance standards
Handle challenging and intricate problems that require specialized or advanced technical solutions
Demonstrate strong analytical, problem-solving, and conceptual skills

Qualification

CompTIA+ CertificationEnterprise support experienceSoftware deploymentHardware deploymentTroubleshooting skillsProblem-solving skillsCommunication skillsIndependent workCollaborative work

Required

CompTIA+ Certification (A+, Network+, or equivalent experience and education)
Proven experience supporting user populations in enterprise environments
Demonstrated ability to deploy and manage large-scale software and hardware rollouts
Strong troubleshooting, problem-solving, and communication skills
Ability to work independently and collaboratively in a fast-paced, evolving environment

Company

CBTS

twittertwittertwitter
Glassdoor4.0
company-logo
CBTS provides end-to-end IT and communications solutions that allow businesses to improve efficiency, enable innovation, and mitigate risk.
dateFounded in 1994
location
Cincinnati, Ohio, USA
people-size1001-5000 employees
web-link
https://www.cbts.com

H1B Sponsorship

CBTS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-02-06Acquired

Leadership Team

leader-logo
Kristin Russell
Chief Executive Officer
linkedin
leader-logo
Phil Clark
SVP, National Territory Sales

Recent News

Business Wire
Dropzone AI Closes 2025 with 11x ARR Growth, Fortune Cyber 60 Recognition, and $37M Series B
2026-01-16
Business Wire
CBTS Appoints Caroline Burger as Chief Marketing Officer to Strengthen Market Position and Drive Growth
2025-11-10
Business Wire
CBTS Launches Data Analytics Services to Empower Enterprise AI Transformation
2025-11-04
Company data provided by crunchbase