Vention · 7 hours ago
Head of Client Partnerships
NYC Metro Area
Full-time
Hybrid
Director/Executive
$200K/yr - $240K/yr
8+ years expVention is building a brand-new Client Partnerships function and is seeking a Head of Client Partnerships to lead their U.S. team. This role involves architecting the structure, strategy, and team while managing a portfolio of strategic clients and collaborating with various departments to ensure success.
Mobile AppsQuality AssuranceSmart ContractsSoftwareSoftware EngineeringWeb Development
Responsibilities
Hire, lead, and inspire an initial team of 6+ client partners across the US
Define and build a repeatable client portfolio management framework that scales across verticals and client segments
Own and grow a portfolio of strategic clients, acting as a player-coach for your team
Partner with founders, CTOs, and senior stakeholders to deliver long-term value and impact
Build and institutionalize account strategies, QBR structures, growth models, and expansion roadmaps
Collaborate closely with Sales, Delivery, Talent, and Marketing to align on success criteria
Monitor key account health indicators and surface strategic insights to executive leadership
Champion client feedback and bring insights into product/service evolution
Be the cultural and strategic foundation of a team that will shape Vention’s future
Qualification
Required
8+ years in account management, client success, or IT consulting, including 5+ in team leadership within client partnerships
A proven builder: someone who has created and scaled CP processes, not just inherited them
Deep understanding of client growth strategy, stakeholder mapping, and value delivery
Excellent communicator - able to speak to both founders and engineers with credibility
Strong leadership and mentoring mindset – you know how to develop talent
Highly data-literate: you use KPIs, account health signals, and market insights to drive decisions
Energized by ambiguity, speed, and ownership – this is not a plug-and-play role
Preferred
Experience in software development services, product consulting, or tech delivery is strongly preferred
Bonus: You've worked across VC-backed startup ecosystems or B2B SaaS/tech firms
Benefits
100% employer-paid medical, dental, and vision insurance (incl. family plans)
401(k) with up to 4% match
Career development, learning budget, and peer mentorship
Generous PTO policy + 9 holidays + 2 floating days + winter break
FSA/HSA options + Employee Assistance Program
Pet-friendly Midtown Manhattan office with 2+ in-office days/week
Company
Vention
Vention offers custom software and application development, modernization, migration, QA & testing services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Sergei Kovalenko
Co-founder & CEO
Recent News
2025-09-30
2025-04-10
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