State of Tennessee · 4 hours ago
DEVELOPMENT SERVICES PROGRAM COORDINATOR 2 - 02032026-74875
Madison County, TN
Full-time
Hybrid
Mid Level
$55K/yr - $55K/yr
4+ years expThe State of Tennessee is seeking a Development Services Program Coordinator 2 to coordinate various programs related to developmental disabilities and mental health. The role involves overseeing service delivery, providing technical assistance, and ensuring compliance with policies and procedures.
AgricultureChildrenEducationGovernmentHealth Care
Responsibilities
Makes presentations to contract agencies, family members, and legislators to provide an overview of the service delivery system, where to obtain additional resources, and to discuss changes in policies and procedures. Relays information and provides technical assistance to contract agencies, family members, and court monitors
Communicates regularly with persons served regarding provision of and satisfaction with services and to maintain contact; communicates with persons looking for services and resources
Utilizes provider manuals, Federal Medicaid waivers, personal information regarding persons supported, and updated policies and procedures to meet job expectations. Gets clarification on new and existing policies and procedures from staff members in other areas, other state agencies, and provider agencies
Gathers information from other parties to determine if the needs of the persons supported are being met and to provide assistance to persons requesting services. Queries databases to gather information to develop reports, perform trend analysis, make assessments, and provide information to others
Monitors ongoing performance of staff and completes the performance evaluation process. Sets performance expectations through creation of job plans
Prioritizes work of staff, self, and outside parties so that workloads can be managed; determines which projects are essential. Establishes timelines for completion of work assignments
Reviews information from reports, crisis calls, and observations and determines the best course of action. Reviews and analyzes requests from persons supported, families, and conservators and determines if they are appropriate for the persons supported
Monitors services provided to ensure the health and safety of persons served on an ongoing basis. Monitors provider agencies through on-site visits and records reviews to assure their compliance with policies, procedures, contracts, and regulations
Qualification
Required
Graduation from an accredited college or university with a bachelor's degree and experience equivalent to four years of professional developmental disabilities or mental health work
Qualifying professional developmental disabilities or mental health work may substitute for the required education on a year for year basis to a maximum of four years
Completed a background check in a manner approved by the appointing authority
Some positions may require a valid driver's license
Preferred
Additional graduate course work credit received from an accredited college or university in special education; rehabilitation or therapeutic health; nursing; psychology, child development, or other related behavioral science field; sociology; and/or social work, may be substituted for the required experience on a year-for-year basis, to a maximum of one year
Company
State of Tennessee
State government is the largest employer in Tennessee, with approximately 43,500 employees in the three branches of government.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Hugh Hale
Chief Information Officer, TennCare
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