American Express · 1 day ago
Senior Manager - Digital Product Mgmt
Phoenix, AZ
Full-time
Hybrid
Senior Level
$123K/yr - $215K/yr
5+ years expAmerican Express is a well-established company with a long history of innovation and commitment to its customers. The Senior Manager - Digital Product Management will lead the Digital Workplace Team in enhancing the Windows Device Experience, focusing on product vision, strategy, and collaboration across teams to deliver impactful solutions. This role involves managing product roadmaps, collaborating with stakeholders, and ensuring continuous improvement in colleague experience through technology.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
U.S. Citizen Only
Responsibilities
Possesses extensive knowledge and experience of industry leading Windows capabilities, integration potential, industry & marketplace trends, and how these align to the colleague value proposition
Collaborates with colleagues, stakeholders, and partners, to define a product vision and strategy that is aligned with the high-level product roadmap with clearly defined business metrics (OKRs) and targets (KPIs)
In conjunction with the Product Director, leads the feature backlog creation for the Windows Experience through direct input with colleagues, analysts, developers and architects and knowledge of the domain
Communicates and build consensus across disciplines when crafting and executing on the product roadmap
Supports development of appropriate tracking and reporting to evaluate post launch product performance, analyzing ROI and product optimization recommendations
Identify risks, challenges and opportunities, with a maniacal focus on strong risk management posture
Demonstrates a highly collaborative cross-functional approach with relevant teams to deliver on the product scope
Translates product roadmaps into well-defined product requirements for POs to develop stories and acceptance criteria
Partners with the design and technology teams to develop, test, deliver the defined capabilities, and rapidly iterate on new solutions
Leverages insights and analytics to form a picture of the colleague experience and sentiment to continually level up the Windows Experience, alongside measuring the impact and success of new capabilities
Reviews and partners with engineering to conduct sprint-related or general functionality demos to stakeholders
Coordinates communications and facilitates risks and issues resolution or change tied to the product backlog & development lifecycle
Qualification
Required
5+ years of experience as a Product Manager with proven track record in delivering results at pace alongside defining impactful product visions and strategies
Strong partnership and collaboration skills, bringing people together
Experience in delivering within Agile methodologies
Ability to lead PI Planning sessions across global product teams
Ability to translate business requirements to product deliverables, thinking in terms of outcomes rather than output
Strong verbal and written communication. Ability to convey user stories and the user perspective
Proven track record managing large, complex features or products with multiple partners
Extensive knowledge and experience product managing Windows platform and devices and integration capabilities
Familiarity with reporting/analytical applications
Bachelor's Degree in related field required; advanced degree preferred
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
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