7-Eleven · 3 weeks ago
Supervisor, Dispatch Security Alarm Monitor - 1st Shift
SSC Enon OH
Full-time
Onsite
Senior Level
$55K/yr - $65K/yr
5+ years exp7-Eleven is a prominent convenience store chain, and they are seeking a Supervisor for their Dispatch Security Alarm Monitor team. The role involves managing personnel in the Security Alarm Center, improving operational efficiency, and ensuring compliance with company policies.
Food and BeverageRetail
Responsibilities
Supervises, hires, trains, evaluates and motivates the Alarm Monitoring and the Asset Protection Hotline team for 7-Eleven and Legacy Speedway; directs the daily work of the department
Trains employees on department policies and procedures. Evaluates employees based on various performance metrics and determines if additional training is necessary. Conducts training as needed
Creates materials necessary to update procedures and training; generates reports related to testing, alarm activities
Oversees fire monitoring where required for Speedway locations; maintains vendor relationships; works with AHJs to remedy violations and requirements
Manages relationships with third party burglary/intrusion monitoring vendors
Manages and oversees projects of department operations related initiatives
Works together with store, field and department personnel to ensure proper policies and procedures are followed. Communicates all procedural changes to employees
Responds quickly to report any problems to and from the Divisions, police, fire and environmental departments when necessary
Monitors hardware and software performance, problems and maintenance. Makes recommendations for changes to hardware and software as necessary
Ensures staff coverage 24 hours per day, seven days per week
Develops department budget, establishes direction and sets priorities for spending based upon Company guidelines and strategy. Manages spending accordingly
Assists Asset Protection and HR in confidential personnel investigations
Manages emergency responses, including, but not limited to, medical, fire, severe weather, and security, that are made to the internal emergency response number
Conducts performance appraisals and recommends salary consideration for personnel
Provides expertise at field meetings by attending and presenting information as needed
Orders equipment and manages vendor relationships (Bosch, CBE, etc.)
Completes other duties, including special projects, as assigned by Management
Qualification
Required
Bachelors/4 Yr Degree
5+ years of relevant work experience
5+ years of management experience
Demonstrated expertise with Word, Excel, and other MS Office suite applications
Excellent communication skills and the ability to research and resolve issues
Good understanding of intra-department functions and operations
Ability to maintain confidentiality with findings, employee data and Company information
Ability to perform repeated bending, standing and reaching
Ability to occasionally lift up to 40 pounds
Company
7-Eleven
7-Eleven is a convenience retailer store with retails of food and beverage. It is a sub-organization of Seven & I Holding.
10001+ employees
H1B Sponsorship
7-Eleven has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (105)
2023 (132)
2022 (132)
2021 (73)
2020 (71)
Funding
Current Stage
Public CompanyTotal Funding
$3M2023-07-17Undisclosed· $3M
1998-02-04IPO
Leadership Team
Douglas Rosencrans
Executive Vice President and Chief Operating Officer
Stanley Reynolds
President
Recent News
2026-01-11
2026-01-11
Company data provided by crunchbase