U.S. Customs and Border Protection · 9 hours ago
Staff Assistant
Dulles, VA
Full-time
Onsite
Entry, Mid Level
$71K/yr - $111K/yr
1+ years expU.S. Customs and Border Protection is a federal law enforcement agency dedicated to securing the nation's borders. The Staff Assistant will provide administrative support, analyze policies, and enhance operational efficiency within the Office of Field Operations.
National Security
No H1B
U.S. Citizen Only
Responsibilities
Providing administrative analytical support for the organization
Coordinating all detailed travel planning in support of official travel
Conducting research on a variety of documents in order to gather, correlate, analyze, determine and recommend solutions to resolve internal management problems and improve efficiency
Providing administrative guidance and support to ensure efficient operations in administrative and personnel matters throughout the organization
Using varied and advanced functions of word processing, presentation, and spreadsheet software to create, format, modify, edit, and print a variety documents, presentations, and spreadsheets
Qualification
Required
You must be a U.S. Citizen to apply for this position
Males born after 12/31/1959 must be registered with Selective Service
Primary U.S. residency for at least three of the last five years
All pre-employment processes will be conducted in English
You may be required to pass a background investigation
CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
Experience: You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing administrative support to the principal manager's office activities. Preparing correspondence, status reports, schedules, and technical reports in final format from handwritten drafts, ensuring correct grammar and punctuation. Monitoring all travel requested and performed for the office through automated travel systems. Maintaining records of all purchases for budgetary purposes and performing reconciliations of purchase statements on a monthly basis. Coordinating all labor-management meetings for grievances and oral replies and taking notes during these proceedings for the manager
Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Assisting in the development of information papers, charts, or briefings. Providing advice and guidance to executive senior leader and staff on the proper preparation and processing of correspondence and other written material. Establishing due dates after discussions with the manager and ensures that staff members are aware of established time frames and milestones. Monitoring, recording, and tracking utilization of the office budget for various supplies, equipment, etc. Coordinating travel planning to include aircraft and ground transportation, messages, passports, and visas in support of official travel
Education Substitution: GS-09: Successful completion of a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in any field, or a L.L.B. or J.D. from an accredited college or university may substitute for experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work
GS-11: Successful completion of Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. from an accredited college or university may substitute for the experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work
You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 02/09/2026
In order to be considered for this position, you must complete all required steps in the process
In addition to the application and application questionnaire, this position requires an online assessment
The online assessment measures critical general competencies required to perform the job
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration
Cheating on the online assessment may also result in your removal from consideration
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity
During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment
Current and former federal employees may be required to serve or complete a probationary period
Company
U.S. Customs and Border Protection
U.S. Customs and Border Protection is a federal law enforcement agency of the United States Department of Homeland Security. It is a sub-organization of U.S. Department of Homeland Security.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Sunil Madhugiri
Chief Technology Officer
Wolf Tombe
Chief Technology Officer
Recent News
2026-01-23
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