Newark Public Schools · 1 day ago
Technician, Management Information Systems SY 2025-26 (NBOE)
Newark Public Schools is seeking a Technician for their Management Information Systems within the Division of Information Technology. The role involves implementing and monitoring management information systems, providing technical assistance, and performing system maintenance and troubleshooting.
Charter SchoolsEducationHigher EducationPrimary EducationSecondary Education
Responsibilities
Acts as a communication link between departments and agency supervisors and/or administrative staff in terms of providing technical assistance on detail program queries regarding the reporting of case information
Monitors and performs prompt preparation of input documentation
Establishes effective lines of communication with agency supervisors to maintain quality standards of reported data and necessary corrective action identification
Develops file layouts for user applications
Determines the distribution of output reports and assists agency supervisory personnel in the interpretation of the results of the reports
Guides, schedules, and takes corrective action on source documents
Ensures that proper batch controls are maintained by the agencies
Identifies information needs by batch for the agencies and information technology system that may require individualized agency changes; in general, this task is performed to ensure that specific agency procedures that may not coincide with the automated processing are augmented to create an effective processing environment
Answers inquiries from system users; explains system functions and provides technical assistance in the use and application of system features
Provides support in the maintenance of client or endpoint software
Installs, configures and sets up printers and workstations; installs software programs
Responds to requests for assistance; identifies and corrects hardware, software, and printer problems
Troubleshoots application errors and incidents of a non-complex nature
Identifies and resolves network problems
Resets printers and/or passwords
Answers routine inquiries
Prepares reports
Maintains essential records, reports, and files
May assist in analyzing unit procedures and documentation (i.e. KEGs, Playbooks, SharePoint, Training materials). May make recommendations to management regarding updates and changes
May assist in periodic system checkouts and evaluations (Disaster recovery exercises)
May assist in the review and monitor the queues such as SN Requests/Incidents, calls, and incoming emails for any missed inquiries and other monitoring tools whenever a supervisory official is not available
Will be required to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units
Perform other duties and tasks assigned by supervisor
Qualification
Required
Completion of sixty (60) semester hour credits from an accredited college or university
One (1) year of experience in work involving information systems including responsibility for gathering, compilation, retrieval, maintenance, and distribution of financial, management, and/or other technical information in a public or private organization, or in providing user support and solving user problems in a help desk or related environment
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position
Benefits
Union Affiliation: Local 617
Company
Newark Public Schools
Newark Public Schools is the largest and one of the oldest school systems in New Jersey, with origins dating back to 1676.
H1B Sponsorship
Newark Public Schools has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
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Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (4)
2024 (1)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-08-21
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