Wells Fargo · 6 hours ago
Fraud & Claims Operations Associate - GPL WellsOne Fraud Team
Winston-Salem, NC
Full-time
Hybrid
New Grad, Entry Level
0+ years expWells Fargo is seeking a Fraud & Claims Operations Associate in Global Payments & Liquidity (GPL) to assist with fraud detection and mitigate fraud risk on the WellsOne Fraud team. This role involves identifying, researching, and analyzing complex fraud and claims trends, as well as handling customer inquiries related to fraud and generating reports to support data analytics efforts.
BankingFinancial ServicesFinTechInsurancePayments
No H1B
Responsibilities
Identify potential fraud trends and provide communication to management or team
Research and analyzes complex activity using multiple systems and research techniques and detect potentially fraudulent activity and take appropriate action
Participate in researching and examining complex transactions and referrals in order to prevent and detect fraud activities
Receive direction and exercise judgment within defined parameters while developing an understanding of investigative techniques and all facets of portfolios serviced by the division to quickly examine information and determine liability as well as impact of each case
Provide financial or business evidence and detailed data detecting patterns, trends, anomalies, and schemes in transactions
Qualification
Required
6+ months of Customer Service, Financial Services, Fraud, Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Preferred
6+ months of fraud prevention and/or detection experience within the Financial Services industry
Commercial Credit Card industry experience
Experience with credit card systems / platforms like TSYS
Knowledge and or direct experience with ServiceView
Advanced experience with Excel
Ability to analyze data and put it into easy to understand reporting for fraud leadership
Reporting on risk control actions and performance; including tracking thresholds
Experience identifying potential fraud risk and recognizing trends in data
Knowledge and understanding of Commercial Card, MasterCard, or Visa products
Strong analytical skills with high attention to detail and accuracy
Outstanding problem solving and decision-making skills
Strong organizational, multi-tasking, and prioritizing skills
Experience pulling data from Tableau and / or Power BI
Company
Wells Fargo
Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-10-06IPO
Leadership Team
Charlie Scharf
CEO
Fernando Rivas
CEO of Corporate & Investment Banking
Recent News
2026-01-24
2026-01-23
Company data provided by crunchbase