Bilingual Customer Care Representative jobs in United States
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Remx · 1 day ago

Bilingual Customer Care Representative

positionPlantation, FL, US
timeFull-time
remoteOnsite
seniorityMid Level
money$18/hr - $18/hr
date3+ years exp

Remx is the professional staffing division of EmployBridge, America's Leading Workforce Specialist. They are seeking a Bilingual English/Spanish Customer Service Representative to provide resolution for customers and build strong relationships while meeting performance goals.

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Responsibilities

Provide resolution for customers
Serve as single point of contact for customers and build a strong relationship supporting them
Respond to and own consumer inquiries/issues
Provide education and status on previously submitted pre-authorizations or pre-determination requests
Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance
Conduct proactive research on assigned member accounts to identify service issues

Qualification

Bilingual English/SpanishCall Center ExperienceHealth Care/Insurance ExperienceGED / High School DiplomaCustomer Service Skills

Required

GED / High School Diploma (or higher) REQUIRED
Call Center Experience helpful
Bilingual English/Spanish
Minimum of 3+ years of work and/or volunteer experience

Preferred

Health Care/Insurance call center highly preferred!

Company

Remx

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Remx is a platform for designing, selling, and collecting 3D digital wearables.
dateFounded in 2022
location
Ottawa, Ontario, CAN
people-size11-50 employees
web-link
https://remx.xyz

Funding

Current Stage
Early Stage
Total Funding
$0.1M
2022-06-28Seed· $0.1M

Leadership Team

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Nazim Ahmed
Co-Founder & CEO
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Company data provided by crunchbase