Carroll Electric Cooperative Corporation · 1 week ago
Customer Service Intern
Bentonville, AR
Internship
Onsite
InternCarroll Electric Cooperative Corporation is seeking a Customer Service Intern to provide a wide range of support to the Customer Service Department. The role involves assisting with customer interactions, processing applications, and managing financial transactions while ensuring confidentiality and effective communication.
Electrical DistributionEnergyEnergy ManagementFacilities Support Services
Responsibilities
Receives, issues appropriate receipt for, and deposits monies received by the cooperative and prepares and reconciles reports of such receipts and deposits
Effectively communicates with the public via telephone, in person, and electronic means
Accepts applications for membership and electric service, initiates action on consumer connect, reconnect, and disconnect orders, and explains requirements, rules, regulations and applicable policies to persons so involved
Performs scanning, filing, and navigates the Cooperative's systems to process service orders and other tasks
Assists with preparing and updating various reports, agendas, notes, etc
Safely operates Cooperative vehicles to run errands and perform other tasks
Requires ability and willingness to work in an administrative environment, typically sitting at a desk and operating typical office equipment. Requires ability and willingness to lift/manipulate light loads frequently and assist with medium loads occasionally
Exercises highest degree of confidentiality regarding all Cooperative, member, and employee information
Performs other duties as requested or required by the position
Qualification
Required
Provides a wide range of support to the Customer Service Department
Internships are designed for candidates whose availability and career goals closely align with the scope and schedule of the role
Receives, issues appropriate receipt for, and deposits monies received by the cooperative and prepares and reconciles reports of such receipts and deposits
Effectively communicates with the public via telephone, in person, and electronic means
Accepts applications for membership and electric service, initiates action on consumer connect, reconnect, and disconnect orders, and explains requirements, rules, regulations and applicable policies to persons so involved
Performs scanning, filing, and navigates the Cooperative's systems to process service orders and other tasks
Assists with preparing and updating various reports, agendas, notes, etc
Safely operates Cooperative vehicles to run errands and perform other tasks
Requires ability and willingness to work in an administrative environment, typically sitting at a desk and operating typical office equipment
Requires ability and willingness to lift/manipulate light loads frequently and assist with medium loads occasionally
Exercises highest degree of confidentiality regarding all Cooperative, member, and employee information
Performs other duties as requested or required by the position
Company
Carroll Electric Cooperative Corporation
Carroll Electric Cooperative is an energy provider powering Northwest Arkansas and Southwest Missouri with headquarters in Berryville, Ark.
Founded in 1937
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$432M2024-12-11Debt Financing· $432M
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