Mitzvah · 13 hours ago
Director of Operations & Supply Chain
Mitzvah is a modern ritual and lifestyle brand rooted in Jewish values and expressed through contemporary culture. They are seeking a Director of Operations & Supply Chain to design, build, and run the systems that allow the business to scale efficiently. The role involves managing the full supply chain, overseeing beverage operations, and ensuring compliance and financial discipline.
Responsibilities
Own the full supply chain: sourcing → production → inventory → 3PL → distributors → customers (DTC, Amazon, GoPuff, retail)
Manage beverage co-packers end-to-end: schedules, yields, QC, lead times, and ongoing optimization
Own BOM sourcing (bottles, caps, labels, corrugate) and ensure materials arrive on time and on spec
Run DTC operations via Shopify + 3PL (order flow, tracking, customer experience)
Lead Amazon setup and execution (Seller Central, FBA vs FBM, inbound compliance)
Manage retail / quick-commerce ops (e.g. GoPuff): routing guides, delivery windows, EDI feeds, chargeback prevention
Own freight strategy for heavy product (LTL / FTL), negotiate rates, protect margins
Build demand forecasting and inventory planning models across channels with very different velocities
Serve as the primary operator for 3PL partners — accuracy, speed, and accountability
Track true landed COGS per unit (production, freight, storage, fulfillment)
Identify risks early: stockouts, overproduction, long lead times, retail promos
Put backup plans in place •before• things break
Implement and own ERP / inventory / OMS systems and SOPs that scale
Ensure FDA beverage compliance, COAs, shelf-life testing, and state requirements (Bottle Bills / CRV)
Build clean, auditable operational processes from day one
Qualification
Required
6–10+ years in Operations / Supply Chain within beverage (non-negotiable)
Hands-on experience with co-packers, 3PLs, distributors, and e-commerce
Strong forecasting, inventory planning, and cost-control instincts
Advanced Excel; experience with ERP / inventory systems
Preferred
Early-stage or founder-led company experience a big plus
Company
Mitzvah
Funding
Current Stage
Early StageCompany data provided by crunchbase