ServiceNow Business Solutions Consultant (SPM/EA) jobs in United States
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Ondaro · 7 hours ago

ServiceNow Business Solutions Consultant (SPM/EA)

Ondaro is an industry-recognized leader and pure-play ServiceNow Elite partner specializing in digital transformation for enterprise clients. They are seeking an experienced Business Solutions Consultant with expertise in Strategic Portfolio Management to advise executive stakeholders and optimize portfolio-level business strategies.

Business DevelopmentConsultingInformation Technology
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Growth Opportunities
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Responsibilities

Serve as a trusted advisor to clients by bringing advanced expertise in SPM and guiding portfolio-level decision-making, driving high-impact strategic outcomes
Lead workshops with senior client stakeholders to redefine and optimize business processes at the portfolio level, with an emphasis on holistic process improvement and alignment with long-term business goals
Collaborate with technical architects and delivery teams to translate complex business needs into scalable solutions on the ServiceNow platform
Craft strategic roadmaps, high-level process frameworks, and executive-level documentation to support SPM initiatives and decision-making
Engage directly with senior managers and executives to align SPM initiatives with organizational objectives, utilizing data insights to support long-term strategies
Leverage data and industry expertise to drive portfolio analysis, enabling clients to optimize their business structures and achieve portfolio-wide efficiencies
Support clients in envisioning ServiceNow's SPM capabilities and future-proofing their portfolio strategy to deliver value across the organization
Work closely with account teams in the design of ServiceNow SPM delivery engagements and support customer demos/meetings to help prospective clients envision what it’s like to work with Ondaro

Qualification

Strategic SPM ExpertiseServiceNow SPM ProficiencyFinancial AnalysisBusiness Process Re-engineeringOrganizational Change ManagementTechnical CollaborationExecutive CommunicationAgile MethodologiesBusiness Process MappingCertified Implementation SpecialistEnterprise Architecture Accreditation

Required

BS or BA degree in Business, Engineering, or related field
7+ years in strategic portfolio management
Proven track record of influencing senior stakeholders, with the ability to present complex ideas clearly and advise on long-term business transformations
Skilled in portfolio budgeting, cost analysis, and financial modeling, focusing on portfolio-level impacts
Direct experience with ServiceNow's SPM suite (e.g., Demand, Resource, Project, and Portfolio Management) with a focus on strategic configuration and optimization
Ability to work with architects to translate business requirements into platform-level configurations without managing individual project tasks
Solid understanding of OCM principles, ensuring smooth transitions for enterprise-level changes
Familiarity with Agile, hybrid delivery models, and frameworks like SAFe, focusing on portfolio and program-level governance over individual project delivery
Ability to design and implement business process frameworks that support enterprise-wide strategy

Preferred

Certified Implementation Specialist certifications for Strategic Portfolio Management (SPM)
Enterprise Architecture Delivery Accreditation

Company

Ondaro

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Ondaro is a pure-play ServiceNow Elite Partner focused on designing, enabling and sustaining end-to-end business transformation.

Funding

Current Stage
Growth Stage

Leadership Team

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Andrew Kaye
Partner Alliance Manager
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Heather Kelly
Senior Employee Experience Partner
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Company data provided by crunchbase