HCA Healthcare · 9 hours ago
Provider Solutions Specialist
Port Charlotte, FL
Full-time
Onsite
Mid Level
3+ years expHCA Healthcare is committed to caring for patients with purpose and integrity. The Provider Solutions Specialist plays a crucial role in supporting healthcare providers by offering training and assistance with HCA technologies, ensuring they can effectively utilize these systems to enhance patient care.
BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Assists in implementation and support of systems and technologies deployed to physicians and physician offices
Active participation in projects that affect physicians
Installs and supports IT&S software per HCA and Division IT&S standards and guidelines, focusing on products HCA provides to support the physician community
Recommends process changes that improve the implementation, maintenance, and support of provider facing equipment and technologies
Assists in testing physician-related systems for facility-specific requirements
Works to develop and deploy best practices for physician support
Proactively rounds in the facility and physician practices to ensure physician support needs are identified and addressed
Provides physician technology support to facility-based and referring physicians
Coordinates physician and physician office service requests and incident resolutions through the Division Service Desk. Reviews problem tracking databases
Documents interactions with physician and physician teams to confirm needs are met and report issues to other teams
Analyzes and provides hands-on support for moderate to complex inquiries. Determines appropriate technical group or vendor to resolve the problem and coordinates as needed
Monitors and communicates trends and issues that may affect administration/physician relationships
Provides timely response and resolution to provider issues identified and reported in GrowthLink, as applicable
Provides on-call support as needed
Serves as a subject-matter expert for provider support to the Service Desk Community
Collects, validates, and appropriately routes documentation to support system access, confidentiality, information protection and security compliance
Assures providers and staff have access to appropriate patient data
Promotes system security and patient confidentiality and helps ensure compliance
As directed, conducts or assists with access reviews and audits
Tracks, monitors, and enhances provider utilization of HCA technologies, by offering at the elbow support and one-on-one training
Contributes to division and facility strategic planning with regard physician product lines
Acts as an advocate for physicians and physician office staff needs
Provides an overview of provider-facing technology solutions to Provider Relations team
Serves in liaison role for all new provider-related applications
Works with Provider Relations and Medical Staff Teams to ensure the accuracy or physician data and physician group listings in HCA systems
Qualification
Required
College graduate or advanced course studies or related experience with three years previous experience in healthcare related field preferred
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
HCA Healthcare
HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.
10001+ employees
H1B Sponsorship
HCA Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$8.51B2025-10-31Post Ipo Debt· $3.25B
2025-02-24Post Ipo Debt· $5.25B
2014-06-25Post Ipo Debt· $3.2M
Leadership Team
Nicholas Manning
Chief Executive Officer
Nick Lane
Regional Vice President Human Resources
Recent News
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