Premium Seating Intern jobs in United States
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Green Bay Packers · 20 hours ago

Premium Seating Intern

Green Bay Packers is seeking a Premium Seating Intern to assist the Premium Seating Department with marketing, sales, and service components for the upcoming season. The intern will provide exceptional service to clients, assist in event planning, manage client data, and support various tasks related to premium seating.

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Culture & Values

Responsibilities

Provide exceptional service to premium clients, prospective clients, and Lambeau Field guests through effective verbal, written, and in-person communication, including addressing questions, concerns, and feedback
Assist in preparing, tracking and fulfilling renewal and sales campaigns for available premium seating inventory
Assist in the planning, execution and hosting of exclusive premium events, including but not limited to, creating name tags, check-in lists, researching venues, set-up/tear down, and post-event evaluation for suite and club seat holder events and Training Camp
Help propose and develop new events, processes and initiatives to help attract and retain Premium Seating clients
Assist with management and storage of premium items inventory & distribution
Management of general premium seating email inbox and general service requests/calls
Lead premium seating gameday preparation and set up and assist as needed with ticketing & premium seating gameday initiatives and tasks
Support single-game suite and group sales through payment processing, mobile ticketing assistance, and gameday communication
Manage client data and help ensure proper and consistent tracking and reporting using Archtics and KORE CRM
Assist with the management of all premium seating waiting lists and ticket request fulfillment using Archtics
Assist with billings, collections and monthly reporting for premium accounts as needed
Be able to independently process ticket orders, while anticipating needs and possible issues, noting to and suggesting solutions
Work cross-departmentally with Packers security, maintenance, marketing and Delaware North Sports Service to fulfill client needs and accomplish the Green Bay Packers mission statement
Perform other duties as assigned

Qualification

Customer service experienceKnowledge in ArchticsCommunication skillsDetail-orientedProblem solving skillsMicrosoft OfficeTeam playerOrganizational skillsFlexibility

Required

Undergraduate degree in related field preferred
1-2 years of responsible and progressive experience in customer service/hospitality
Exceptional communication skills – written and oral
Must convey professionalism in appearance and all interactions with internal and external clients and all Packers partners
Detail-oriented, highly motivated and organized with the ability to multi-task and be flexible
Ability to listen to and address the needs of current and potential clients
Effective problem solving/trouble-shooting skills
Must be a team player and strive for excellence in all matters
Willingness and ability to work long hours, including weekends, nights, and holidays
Ability to sit for extended periods of time
Ability to walk and stand for extended periods of time throughout the day
Ability to lift and carry up to 20 pounds
Ability to reach, stoop, and lift on a frequent basis
Ability to focus on projects for periods of time
Operates in a professional office environment
Role routinely uses standard office equipment

Preferred

Knowledge in Archtics, Word, Excel, PowerPoint, KORE (Microsoft) or similar CRM preferred

Company

Green Bay Packers

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Green Bay Packers is an American football team that competes in the national football league.

Funding

Current Stage
Late Stage

Leadership Team

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Mark Hodge Murphy
President and CEO
Company data provided by crunchbase