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H Mart · 3 months ago

Franchise Development Operations Specialist

Carlstadt, New Jersey, United States

Full-time

Onsite

Mid Level

H Mart is a company focused on franchise operations, and they are seeking a Franchise Development Operations Specialist to oversee and improve the operational management of franchise stores. The role involves monitoring performance, standardizing procedures, and providing training to enhance efficiency across all locations.

E-CommerceFood and Beverage

Responsibilities

Monitor the operational status of franchise stores and promptly address issues that arise in day-to-day operations

Ensure consistent application of the company’s operational standards and procedures across all franchise locations

Analyze operational processes in franchise stores and propose optimization strategies to enhance efficiency

Monitor operational performance metrics and identify areas for improvement based on data analysis

Lead the standardization of operational procedures and support their effective implementation across all franchise stores

Provide training and support for the successful adoption of new operational systems and procedures

Plan and manage key operational projects, including new store openings, system rollouts, and other major initiatives

Collaborate with cross-functional teams to achieve project goals

Develop and deliver training programs to enhance the operational skills of franchise store staff

Provide ongoing support to maintain consistency and quality in franchise operations

Qualification

Operational ManagementData AnalysisProject ManagementProcess StandardizationTraining Development

Required

Monitor the operational status of franchise stores and promptly address issues that arise in day-to-day operations

Ensure consistent application of the company's operational standards and procedures across all franchise locations