Shea Properties · 18 hours ago
Senior Maintenance Manager
Laguna Niguel, CA
Full-time
Onsite
Mid, Senior Level
$86K/yr - $104K/yr
3+ years expShea Properties is a company focused on maintaining high standards in their apartment communities, and they are seeking a Senior Service Manager to oversee maintenance operations. This role involves managing the maintenance team, ensuring compliance with company standards, and handling budgetary responsibilities while maintaining the physical condition of the community.
Real Estate
Responsibilities
Oversee all aspects of maintenance operations at the community including supervision and leadership of maintenance staff, preparation and execution of annual maintenance budget, and execution of capital projects and preventive maintenance
Leads maintenance staff selection/interview process. Recruits, hires, and trains all service staff in partnership with Sr. Community Manager or General Manager
Supervises and provides leadership and direction to the service staff. Resolves personnel issues and supports team building with positive and open communication
Prepares annual reviews for all direct reports, sets annual goals and objectives and implements Professional Development Plans (PDP) for all associates
Supports and motivates staff to participate in company sponsored classes and provided training. Ensures compliance with all mandatory training
Prioritizes, and delegates maintenance work including maintenance service requests, apartment turnovers, and move out inspections and ensure work is completed within expected timeframe and at or above set Shea standards. Utilizes appropriate business applications (Yardi) to track the status of pending work and assignments
Performs and/or delegates specific carpentry, plumbing, painting, electrical, HVAC, masonry and other general maintenance in accordance with Company standards and local city, state and federal building codes when applicable. May repair/maintain various property emergency and security systems
Manages annual maintenance budget and assists General Manager or Sr. Community Manager in completing monthly variance report. Purchases inventory supplies and schedules vendor work adhering to the property budget and company policies and procedures. Reviews, codes, and approves all vendor invoices by utilizing appropriate Purchase Order and Invoice programs
Assists in obtaining competitive bids for budgeted maintenance and capital improvements as requested by the Sr. Community Manager, General Manager, Regional Manager, or Facilities Manager
Schedules and inspects all vendor/contractor work performed to ensure quality and completeness, and compliance with company standards
Inspects the physical apartment site including all roofs, garages, carports, driveways, streets, stucco, siding, pools, saunas, building, recreational facilities, identifying all areas in need of immediate or future repairs and maintenance. Conducts weekly property inspection of all common areas of the property and completes the Property Inspection Checklist noting all extraordinary items and scheduling all required work
Conducts bi-weekly safety meetings in accordance with Shea Properties written HAZCOM Program
Schedules and/or provides on-call maintenance for evenings, weekends and holidays per company policy
Must participate and lead lineup daily
Makes recommendations to the Sr. Community Manager or General Manager on new technologies, methods, and materials for improving operating costs
Supports industry networking and encourages direct reports to participate in industry association functions
Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community
Provides and maintains his/ her own hand tools customarily used in the industry and building trades
Qualification
Required
Ability to perform advanced level maintenance related tasks including painting, carpentry, electrical, HVAC, plumbing, emergency/security systems, and pool maintenance
Effective oral and written communication skills; ability to give clear direction and respond to inquiries. Must be able to speak effectively before groups of customers or associates of the organization
Understanding of accounting principles and budget process. Ability to read and interpret numerical information
Provide exceptional customer service
Project management skills including planning, organizing, and coordinating tasks
Negotiate and resolve conflicts
Ability to operate hand tools
Knowledge of First Aid and Safety procedures
Prior experience in managing a staff (supervise, train, coach, develop, motivate, interview, hire, terminate) and lead by example
Minimum of 3 years property management experience at the manager/supervisory level with a proven track record of building and leading teams
High School Diploma or equivalent supplemented by specialized courses in HVAC, plumbing, electrical, and carpentry
Preferred
Prior experience with new construction is desirable
Computer proficient with knowledge of Microsoft Office products (Word/Excel/Outlook) and Yardi preferred
Benefits
PTO
Paid holidays
Medical
Dental
Vision
401K
Disability
Life insurance
Discounted apartment (based on availability)
Cell phone allowance
Company
Shea Properties
Shea Properties is a real estate company that provides construction, designing, and leasing services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Julie Holmes
Executive Assistant to President and CEO, COO/CFO
🏗 Dan Gabel 🏘
DIRECTOR OF MULTIFAMILY CONSTRUCITON
Recent News
2025-10-25
2025-04-15
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