Hoffman Auto Group · 9 hours ago
Ford Lincoln Business Development Specialist
East Hartford, CT
Full-time
Onsite
Entry Level
$50K/yr - $65K/yr
1+ years expHoffman Auto Group is seeking a Ford Lincoln Business Development Specialist to generate sales appointments and vehicle sales opportunities. The role involves managing incoming calls, internet leads, and customer follow-ups to maximize sales and customer engagement.
Automotive
Responsibilities
Ensure contact and follow-up procedures are followed per written guidelines for Internet leads, orphan customers, unsold showroom visits, phone-ups and lease renewals; recording data properly
Conduct long-term follow up (beyond 90 days) for internet leads, sales calls and floor-ups that are not being attended to by Brand Specialist
Complete sales technique, lead management software & vehicle product knowledge training
Meet objectives for appointment setting and vehicle deliveries
Maximize lead management capability by integrating creativity with manufacturer sales programs, offering alternative choices and following up to all extents necessary
Assign and ensure timely & accurate responses for all internet leads, text leads, etc
Answer all sales calls ensuring accurate recording of activity in CRM and enter complete and accurate customer information and interaction notes into CRM
Assist Sales Management in evaluating 3rd party lead providers in order to make recommendations as necessary
Qualification
Required
High School Diploma
1-2 years' experience in the automotive industry or customer service orientated environment preferred
Possesses effective communication skills: oral, written, listening
Works well with customers, promotes a positive image of the company, strives to solve issues
Company
Hoffman Auto Group
Hoffman Auto Group is a car dealership located in East Hartford, Connecticut.
501-1000 employees
Funding
Current Stage
Late StageRecent News
vermontbiz.com
2025-06-22
Philadelphia Business Journal
2025-03-07
Company data provided by crunchbase