Airbnb · 10 hours ago
Senior Manager, Marketplace Strategy
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
$188K/yr - $235K/yr
13+ years expAirbnb is a global hospitality platform that connects travelers with unique accommodations and experiences around the world. The Senior Manager, Marketplace Strategy will drive data-driven decision-making to enhance guest and host experiences and represent the customer voice, while shaping the analytical framework for investment strategy to achieve revenue growth and customer retention.
HospitalityMarketplaceMobile AppsPropTechTravelTravel Accommodations
Responsibilities
Synthesizes complex data and strategic insights into compelling narratives that inspire action, leveraging strong storytelling skills to translate analytical findings into clear, persuasive recommendations for senior leadership and cross-functional teams
Empowers direct reports to adopt a narrative-driven approach, ensuring insights are not just understood, but drive meaningful business decisions
Translate the Community Blueprint's strategic impact into concrete business metrics like revenue generation, customer retention, and brand strength, providing leadership with a clear, defensible view of the program's ROI
Shape the Community Blueprint portfolio like a product portfolio—balancing risk, market reach, and expected return
Drive prioritization exercises, clearly articulating where the team should invest resources, what programs should be stopped or scaled back, and how to accurately size the potential business upside of key initiatives
Serve as the guardian of customer reality within the team, keeping stakeholders honest about "for whom" we are building and "at what moment," ensuring programs genuinely match customer reality instead of internal assumptions
Serve as a strategic thought partner to senior leadership, leveraging exceptional executive communication skills and presence to distill complex concepts into compelling narratives that influence decision-making, align stakeholders, and drive organizational vision forward
Operate as a strong, independent, and proactive leader who can manage complex projects and influence cross-functional partners without direct authority
Leverage technical skills for data extraction, manipulation, and analysis, including SQL, Python, and advanced data visualization tools
Experience utilizing LLM tools for research and insight generation is a significant advantage
Maintain a strong growth learning mindset, demonstrating resilience, adaptability, and an eagerness to take on any analytical or strategic challenge
Qualification
Required
13+ years of industry experience in a consulting, investment banking, strategy or business analytics manager, marketplace dynamics, customer insights or related commercial role
7+ years people management experience - experience leading, mentoring, and developing a high-performing team, fostering a culture of growth, accountability, and continuous improvement
Demonstrated experience leading end-to-end business case development, including comprehensive data gathering, building and presenting compelling recommendations, and securing stakeholder alignment and next steps
Demonstrated commercial-mindedness and strong business acumen, with the ability to connect analytical findings directly to financial and operational outcomes
Understands how to analyze the complexities of marketplace dynamics
Proven expertise in analyzing end-to-end customer or user journeys
Expert-level proficiency in SQL for data extraction and manipulation
Advanced skills in data visualization tools (e.g., Superset, Tableau) and data analysis using Python/R
Familiarity with leveraging large language model (LLM) tools for research, pattern identification, or synthesis
Exceptional written and verbal communication skills, specifically in articulating complex strategic trade-offs to executive audiences
A deeply customer-oriented philosophy, coupled with the ability to thrive at the intersection of community dynamics and the underlying business model
An agile, growth-minded approach, demonstrated through a history of driving projects from ideation to impact
Experience working in a two-sided marketplace, platform, or community-driven business model
Experience shaping a portfolio of programs or products, demonstrating competence in risk assessment and sizing return on investment (ROI)
Preferred
Experience utilizing LLM tools for research and insight generation is a significant advantage
An undergraduate degree with a strong preference for candidates holding an MBA or equivalent advanced degree
Benefits
Bonus
Equity
Benefits
Employee Travel Credits
Company
Airbnb
Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet.
5001-10000 employees
H1B Sponsorship
Airbnb has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (234)
2024 (176)
2023 (160)
2022 (270)
2021 (250)
2020 (274)
Funding
Current Stage
Public CompanyTotal Funding
$6.44BKey Investors
VERSO CapitalJP Morgan ChaseFirstMark
2020-12-10IPO
2020-04-14Debt Financing· $1B
2020-04-06Private Equity· $1B
Leadership Team
Brian Chesky
Co-founder & CEO
Nathan Blecharczyk
Co-founder / Chief Strategy Officer
Recent News
2026-01-20
2026-01-17
Company data provided by crunchbase