CSI · 20 hours ago
Technical Business Analyst-Digital Banking
United States
Full-time
Remote
Mid Level
3+ years expCSI is a forward-thinking software provider that helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. They are seeking a Technical Business Analyst to support customer-facing web applications and API integrations, collaborating with various teams to gather, analyze, and document requirements for their Digital Banking Platform features.
Financial ServicesInformation TechnologySoftware
No H1B
Responsibilities
Work directly with product managers, architects, designers, and technical leads to create functional, non‑functional, and technical requirements
Drive the execution of software features from design through development, release, and commercialization
Create visual and written documentation to support design, development, and release of features
Assist with the creation of technical design documents
Interface with internal stakeholders to produce client‑facing product guides
Create acceptance criteria for QA teams to support automated testing
Lead Agile ceremonies including backlog refinement, sprint planning, and sprint demos with a full‑stack development team
Perform validation and sign‑off to ensure delivered solutions meet business needs and requirements
Gather, document, and analyze business requirements related to Digital Banking products and services
Review and interpret API specifications, developing requirements for platform implementation
Collaborate with third‑party vendors to ensure successful integration and adherence to industry standards
Facilitate meetings and workshops with clients and stakeholders to define project scope, objectives, and deliverables
Conduct gap analyses and propose solutions to improve operational efficiency and user experience
Create and maintain business requirement documents, process flows, and user stories
Support QA and UAT efforts by developing test cases and coordinating testing activities
Serve as a liaison between business stakeholders and technical teams to ensure clear communication
Stay informed about industry trends, regulatory changes, and best practices in digital banking and API development
Qualification
Required
Bachelor's degree or equivalent industry experience
Minimum 3 years of experience as a Business Analyst
Experience working with UI/UX designers
Experience working directly with full‑stack application development teams
Ability to read and understand API specification documents and assist others in using them
Experience using Atlassian tools (Jira and Confluence) for requirements management, documentation, Agile planning, and workflow tracking
Strong documentation, communication, and analytical skills
Preferred
2+ years of software/application development experience
Experience working in a SaaS company
2+ years in banking or FinTech
Benefits
Competitive salary
Incentive awards based on both individual and business performance
Comprehensive range of benefits
Company
CSI
As a forward-thinking financial technology and software partner, we help community and regional banks, as well as organizations worldwide, solve their customers’ needs through open and agile technologies.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TA Associates
2024-01-10Private Equity
2022-08-22Acquired
2000-06-30IPO
Leadership Team
Troy Bradley
Chief Technology Officer
Linda Fischer
Chief Operating Officer
Recent News
2025-12-11
MarketScreener
2025-10-23
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