ConsultNet Technology Services and Solutions · 1 day ago
Director of Automation
Waltham, MA
Full-time
Hybrid
Director/Executive
$165K/yr - $215K/yr
10+ years expConsultNet Technology Services and Solutions is seeking a Director of Automation to lead the strategy, design, and execution of enterprise automation initiatives across business and technology teams. This role is responsible for driving value through AI, machine learning, and automation to improve customer experience, operational efficiency, and internal processes.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Lead the identification, mapping, and analysis of business processes to uncover inefficiencies, bottlenecks, and automation opportunities
Evaluate and recommend the most effective automation solutions through a structured intake process, considering the broader enterprise ecosystem (RPA, APIs, AI, CRM, and UI platforms)
Apply deep knowledge of AI-driven automation tools and techniques to deliver scalable solutions
Quantify and track the impact of automation initiatives across productivity, capacity creation, time-to-market, quality, and cost savings
Establish and promote automation design, development, and governance best practices
Build, manage, and prioritize an enterprise automation pipeline in partnership with RPA development teams
Define, monitor, and enforce program KPIs and SLAs, taking corrective action when performance deviates from expectations
Collaborate with technical and business stakeholders to share best practices and continuously improve automation outcomes
Perform cost/benefit analysis, risk assessments, and solution feasibility evaluations
Govern automation requirements and drive end-to-end solution delivery across multiple technology platforms
Analyze and design technical architectures prior to automation to ensure optimal and sustainable solutions
Partner with internal departments to understand business needs and deliver solutions that create measurable value
Assess existing business and technical solutions and implement automations to enhance effectiveness
Document automation designs, including technical specifications and current- and future-state process diagrams
Review and optimize automation code to improve performance, reliability, and maintainability
Troubleshoot and resolve issues related to production RPA processes
Conduct training sessions for end users and technical team members
Stay current with emerging automation technologies, including agentic AI and next-generation tools
Perform additional duties as required to support enterprise transformation initiatives
Qualification
Required
Bachelor's degree required; Computer Science, Engineering, or related field preferred
10+ years of experience working with enterprise IT systems or architecture, including automation design and delivery
Proven experience with AI, machine learning, and intelligent automation technologies
Demonstrated success developing and deploying AI-powered automation strategies that deliver business results
Strong ability to bridge technical and non-technical teams and clearly communicate complex concepts
Experience leading or supporting functional testing teams, ideally within financial services or regulated environments
Background in financial services, including commercial, consumer, or digital banking, strongly preferred
Experience delivering cross-functional, enterprise-scale initiatives
Ability to thrive in a fast-paced, evolving environment
Strong analytical, communication, facilitation, and organizational skills
Solid understanding of SDLC principles, APIs, and modern development practices
Advanced proficiency with business and delivery tools such as MS Office, Visio, Azure DevOps, Salesforce, Copado, and Jira
Preferred
Background in financial services, including commercial, consumer, or digital banking, strongly preferred
UiPath Solution Architect certification preferred but not required
Company
ConsultNet Technology Services and Solutions
ConsultNet is a talent solutions company that helps businesses solve complex challenges by integrating talent, technology, and scalable delivery models.
201-500 employees
H1B Sponsorship
ConsultNet Technology Services and Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (7)
2022 (6)
2021 (6)
2020 (9)
Funding
Current Stage
Growth StageLeadership Team
Marnie Nuttall
Chief Financial Officer
Company data provided by crunchbase