Community Living Alliance · 10 hours ago
Care Coordinator
Madison, WI
Full-time
Onsite
Entry, Mid Level
$19/hr - $21/hr
2+ years expCommunity Living Alliance (CLA) is a nonprofit organization dedicated to providing services for older adults and individuals with disabilities and chronic illnesses. The Care Coordinator role involves building relationships with clients, providing hands-on care, and training direct care staff while managing care schedules according to client needs.
Elder CareHealth CareHome Health CareHome ServicesNon ProfitNursing and Residential Care
Responsibilities
Support onboarding, training, and ongoing mentorship to CLA direct care staff (i.e. Home Care Specialist, Personal Care Workers)
Build strong relationships with the clients and direct care staff
Training and mentoring direct care staff to ensure quality care is provided
Providing quality hands-on care to clients based on the needs of the department
Support, participate, and ensure care coverage during non-business hours related to on call rotation determined by team. On Call Hours Rotation may include: Mon-Fri 6:00am-8:30am 4:30pm-9:00pm Weekends and Holidays 7:00am-9:00pm
Creates schedules for client’s care needs based on plan of care, client preference, and authorized hours of service
Uses Community Living Alliance (CLA) scheduling software to match available caregivers to client’s schedules, document communication, work schedules and respond to time of requests
Communicates with caregivers, RNs, and clients including verbally, in writing, and with use of scheduling software, Electronic Visit Verification (EVV) system, or other electronic methods to make appropriate scheduling matches
Monitor and respond as necessary to CLA call-in system during normal business hours
Qualification
Required
18+ years of age
Two (2) years of experience in providing direct personal cares, required
High School Diploma, required
Valid driver's license, reliable transportation, and current auto insurance to serve clients throughout Dane County
Work around environmental hazards such as odors, second-hand smoke, animals, cleaning supplies, adverse living conditions, etc
Satisfactory Results of a Background Check
Available to work on a weekend rotation
Authorized to work in the United States
Capable of lifting/moving/pushing/pulling 35 pounds
Preferred
1-2 years in scheduling or related logistics
Certified Nursing Assistant (CNA), CBRF, Med-Pass, CPR, or other relevant certifications
Benefits
Health, Dental, Vision, Life Insurance
Tuition Assistance
Eligibility for Public Student Loan Forgiveness Program (PSLF)
Flex Spending Account
Pet Insurance
AAA discount
403B and Roth options
Company
Community Living Alliance
Community Living Alliance offers services for the elderly and specially-abled people focusing on medical assistance, chores, and home care.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase