WilmerHale · 3 hours ago
Intellectual Property Staff Training & Docketing Manager
Boston, MA
Full-time
Hybrid
Senior Level
5+ years expWilmerHale is a leading, full-service international law firm with a commitment to quality legal services and diversity. The Intellectual Property Staff Training & Docketing Manager will develop and execute training for IP staff, manage the IP Docketing team, and ensure compliance with best practices in patent prosecution and docketing procedures.
Intellectual PropertyLegalVenture Capital
Responsibilities
Develops, communicates and executes substantive Intellectual Property (“IP”) training as it relates to IP staff which includes, but not limited to, paralegals, patent administrators and secretaries across all offices
Regarding Docketing, the Manager leads Docketing in the IP Department while supervising the work and performance of the IP Docketing Coordinators, including monitoring and coordinating workflow, setting priorities, managing performance, and overseeing quality results
In addition, in collaboration with the IP Department Director, ensures the continued professional development of the IP Staff with a heavy focus on patent prosecution; and assists with developing best practices for docketing and the IP department
Assists with proactively supporting client service by actively participating in the firm's Service Excellence initiative
Ensures that staff members are providing quality service to internal members/departments of the firm as well as external clients and vendors by displaying professionalism via electronic and print correspondence, over the telephone and in-person and by encouraging an atmosphere that rewards a 'can do' attitude
Works with the Director of IP and other members of the IP team, including Best Practices Committee, to identify and address training needs, develop curricula, and implement programs to maximize effectiveness and quality
Additionally, the IP Staff Training & Docketing Manager will manage, train, mentor and evaluate IP Docketing Coordinators, as well as the day-to-day operations of IP Docketing including staffing and procedures so that each task is performed efficiently with an emphasis on risk management
Works with internal presenters, as needed, to deliver effective training
Identifies and coordinates internal and external resources for the delivery of other practice-related skills
Additionally, the IP Staff Training & Docketing Manager will monitor and coordinate workflow of IP Docketing Coordinators while overseeing the quality control of all incoming USPTO and foreign associate correspondence daily against information in the docketing database
Manages all aspects of IP Staff Training budget to ensure compliance with departmental requirements
Works with the Director of IP and other members of the IP team to build new initiatives and training programs to ensure the continued professional development of the IP staff
Additionally, the Manager will work closely with the IP Director to establish and maintain a process for having attorneys adhere to the process for mitigating risk
Create and update manuals for both training and docketing procedures
Keeps abreast of trends in IP to ensure efficient delivery of material content and topics
Acts as a resource for legal staff and IP docketing staff in resolving patent process problems and docketing-related issues
Tracks, reviews and disseminates information regarding pertinent changes and announcements directly related to filing practices in the United States Patent and Trademark Office (USPTO)
In partnership with IP Department Director and Manager, conducts routine skills assessments and recommends solutions designed to increase efficiency and productivity while mitigating risk
Demonstrates proficiency in U.S. and foreign patent rules
Evaluates impact of rule changes on administrative practices and works with IP Director, Best Practices Committee and others to implement appropriate changes
Ensures that internal policies, programs and processes are developed, communicated, and implemented in compliance with Firm objectives and relevant USPTO laws/regulations and Firm objectives
Establish and implement a strategic IP Staff Training program, including short- and long-term training goals and objectives
Establish and maintain internal and vendor relationships with the goal of continuously improving the IP Staff Training and Docketing services to the Firm
Assumes additional responsibilities as assigned
Qualification
Required
Excellent management and interpersonal skills
Strong written and oral communication skills
Strong teamwork skills with a collaborative approach to working with others at all levels of seniority
Extensive knowledge of instructional design and adult learning, or extensive knowledge of law firms and practice of law
Detail oriented and high attention to quality
Ability to organize and implement training programs; as well as docketing procedures and standards
Bachelor's Degree required
A minimum of 5 years' experience in an active IP practice or training and development required
Prior experience managing a team
Preferred
JD preferred but not required
Company
WilmerHale
WilmerHale provides legal representation across a comprehensive range of practice areas that are critical to the success of our clients
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Christopher Rose
Partner
Javad Mostofizadeh
Partner
Recent News
2026-01-22
2025-12-08
globallegalchronicle.com
2025-11-06
Company data provided by crunchbase