Ephrata National Bank · 10 hours ago
Community Banking Manager
Fair Hill Branch Office, Elkton, MD, US
Full-time
Onsite
Mid, Senior Level
$70K/yr - $101K/yr
4+ years expEphrata National Bank is seeking a Community Banking Manager who will manage the branch and focus on business development within the community. The role involves executing customer experience strategies, leading a team of banking professionals, and overseeing financial reporting and branch revenue growth.
BankingFinancial ServicesInsurance
Responsibilities
Knowledge of the market, competitor bank products/services and the ability to leverage the advantages of Ephrata National Bank products/services to aid in the production success of the Community Banking branch
Act as a brand ambassador within the community inclusive of actively participating in civic, business and other community activities which gain business opportunities for the Bank
Participate in networking functions and opportunities within respective markets to increase awareness and develop new business
Supervise and oversee the financial results of the branch inclusive of meeting branch production in customer loan lending, deposit growth and business line referrals
Assume ownership of defined implementing programs that may involve engaging with business owners and their workforce
Attract, develop and retain top talent
Drive employee experience to include recruiting, training, coaching, and leading the performance management process
Responsible for the continued professional development of the branch team
Communicate sales objectives and branch goals to achieve Branch Performance Metrics
Conduct sales meetings and training with employees to review sales & service skills, product knowledge and Branch performance goals and achievements
Maintain a full knowledge of the Bank’s products/services including cash management products, pricing and internal requirements and are able to communicate these effectively to customers and/or prospects
Develop and implement, with the assistance of the Branch team, a written Sales and Profit plan for the Branch outlining each individual’s goals and objectives based on market opportunity and existing customer base
Provide leadership by example and through coaching, paying particular attention to sales and service performance and providing positive reinforcement, training and support necessary for employee success
Deploy ENB’s customer experience strategy that results in a best-in-class customer experience with increasing share wallet and customer loyalty
Sell the Bank’s products and services to business and consumer customers while adhering to the Bank’s policies and procedures
Demonstrate effective communication and sales presentation skills with current and prospective customers
Responsible for managing and collaborating with other lines of business to ensure the Bank is able to establish and grow the depth of products and services provided to each customer
Maintain a working understanding of, and comply with bank policies, procedures and applicable banking regulations
Maintains awareness and understanding of current trends within the industry and demonstrate the utilization of the information to assist in job function and offer feedback to management to improve product offerings and/or efficiencies
Complete other duties that may be assigned by management
Qualification
Required
Bachelor's degree or equivalent experience
4-6 years of relevant experience
Demonstrated ability to effectively lead the employee life cycle process
Proven skills to effectively manage and have overall responsibility for the financial performance and business outcomes of a retail environment or profit center
Proven skills to effectively speak before management, employee and customer groups
Successful completion of all Account Opening, Consumer Lending, and IRA required training and obtainment of completion certificates
Ability to balance multiple tasks simultaneously
Must be self-motivated
Benefits
Medical plans with prescription drug coverage
Health savings account and/or flexible spending account
Dependent care flexible spending account
Dental and vision insurance
Life insurance
401(k) program with employer match
Employee Stock Purchase Plan
Paid time off programs including holiday pay, jury duty, and bereavement
Disability insurance coverage
Maternity and parental leave
Educational assistance
A robust wellness program with financial incentives
Company
Ephrata National Bank
Ephrata National Bank is an independent community bank that provides personal and business banking services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$20M2021-01-07Debt Financing· $20M
Leadership Team
J
Jeffrey Stauffer
President & CEO
Recent News
GlobalFinTechSeries
2022-04-20
Company data provided by crunchbase