DSV - Global Transport and Logistics · 17 hours ago
Manager, Client Services
Itasca, IL
Full-time
Onsite
Mid, Senior Level
$86K/yr - $130K/yr
7+ years expDSV is a global leader in transport and logistics, and they are seeking a Manager, Client Services to oversee and manage key global accounts. The role focuses on ensuring client satisfaction, supporting sales strategies, and managing operational performance through effective coordination and alignment.
Freight ServiceInsuranceLogisticsSupply Chain ManagementTransportationWarehousing
Responsibilities
Manages and supports the operational implementation of new business
Maintains client satisfaction. Ensures statement of work and procedural details have been accurately and completely collected and communicated throughout the organization as necessary. Monitors account for service performance levels to ensure that client requirements/metrics are achieved. Works with operations management to analyze cause of failures and assists with the development and implementation of corrective action plans
Ensure that all I.T./EDI needs are identified and systems are in place to meet client demands
Supports account development with Global Sales. Works with Global Account Managers to understand and support strategy to gain new business while maintaining existing business
Responsible for the recruitment, placement and initial training of personnel. Reviews employee performance to ensure compliance to client policies and established statement of work
Qualification
Required
Bachelor's degree or equivalent
7+ years of related management experience
Exceptional interpersonal, analytical, problem-solving skills
Project management skills
Fluency in English (written and verbal)
Preferred
Proficiency in one or more additional languages
Benefits
Comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance
Flexible and health spending accounts
Short and long-term disability coverage
Wellness resources to support your overall well-being
401(k) plan offers company-matching contributions up to 5%
Generous paid time off
Paid holidays
Additional floating holidays
Company
DSV - Global Transport and Logistics
At DSV, we keep supply chains flowing in a world of change.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.02B2024-10-04Post Ipo Equity· $5.49B
2024-06-26Post Ipo Debt· $534.02M
2002-06-28IPO
Leadership Team
Irene Hill
Chief Executive Officer
Angie Hornik
Human Resources Business Partner
Recent News
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-22
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