Kelley Cawthorne · 1 day ago
Front Office/Administrative Associate
Lansing, Michigan, United States
Full-time
Onsite
Entry, Mid Level
2+ years expKelley Cawthorne is a leading Midwestern lobbying firm that helps clients navigate complex policy landscapes. They are seeking a Front Office/Administrative Associate to serve as the first point of contact for clients and guests, ensuring a welcoming and efficient office environment while supporting daily operations.
Business DevelopmentConsultingFinanceLegalPolitics
Responsibilities
Serve as the professional, friendly first point of contact for all visitors and callers
Open and close the office daily following established procedures
Manage the reception area to ensure it is tidy, organized, and welcoming
Answer and direct incoming calls; monitor and route general company email
Support meeting logistics including scheduling, room setup, refreshments, materials, and cleanup
Coordinate appointments and calendar entries for staff
Assist with onboarding/offboarding tasks, including technology setup with our managed service provider
Order and maintain office supplies
Distribute mail and coordinate incoming/outgoing deliveries
Provide administrative support such as printing, scanning, filing, and maintaining contact lists
Support internal and external events, including setup, cleanup, and refreshments
Assist the COO with general office operations and projects
Qualification
Required
High school diploma required; Associate degree preferred
Two or more years of experience in a front desk, receptionist, or administrative support role
Experience working in a fast-paced office setting
Ability to work onsite - this is an in-person front desk role and requires presence at the front desk throughout the day
Excellent interpersonal, verbal, and written communication skills
Highly organized and able to balance multiple tasks with ease
Collaborates well with others, supports colleagues, and contributes to a positive team culture
Proactive, resourceful, and comfortable taking initiative
Dependable, professional, and committed to representing the firm's values
Strong proficiency with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint)
Comfortable using new office tools, systems, and helping to troubleshoot basic technology needs
Occasional travel by car will be required for meetings and events
Ability to lift up to 25 lbs. for event setup and office support
Prolonged periods of sitting or standing at a desk and working on a computer
Manual dexterity to operate standard office equipment
Must be able to hear and speak clearly to conduct business over phone, video, and in person
Preferred
Associate degree preferred
Interest in political or legislative processes is a plus (not required)
Benefits
Generous health benefits
Company
Kelley Cawthorne
Kelley Cawthorne is a lobbying firm that provides innovative strategies with proven messaging, policy, and business expertise.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase