State Systems · 8 hours ago
Billing & Revenue Operations Manager
Houston, TX
Full-time
Onsite
Senior Level, Lead/Staff
$85K/yr - $100K/yr
10+ years expState Systems is a privately owned total protection company based in Memphis, TN, and they are seeking a Billing & Revenue Operations Manager. In this role, you will oversee all billing and accounts receivable processes, establish standard operating procedures, and drive timely invoicing to enhance financial workflow efficiencies across the organization.
Information Technology
Responsibilities
Lead the billing and AR function, setting clear expectations, standards, and priorities
Develop, implement, and refine standard operating procedures (SOPs) to ensure accuracy, efficiency, and consistency
Strengthen internal controls related to billing, collections, and AR workflows
Build a culture of accountability, continuous improvement, and operational excellence
Oversee all construction, service, and commercial billing, ensuring timely and compliant invoicing
Ensure billing aligns with contracts, job-cost documentation, and project requirements
Direct AR activities, including customer outreach, account reconciliation, and basic collections
Track, analyze, and report on weekly and monthly KPIs related to billing accuracy, invoice timeliness, AR aging, cash flow, and collection performance
Prepare KPI dashboards and performance summaries for leadership review
Identify process gaps and implement improvements to streamline revenue operations
Collaborate with Project Managers, Service Managers, Sales, and Finance to resolve discrepancies and improve billing accuracy
Serve as a key partner in ERP usage and data quality for all billing-related modules
Communicate priorities, issues, and workflow needs clearly and proactively across departments
Qualification
Required
Bachelor's degree in Accounting or related field required
10+ years of billing experience, including construction, commercial, or service environments
5–10 years managing billing and AR teams
Strong project/progress billing experience required
Proven success creating, implementing, and maintaining SOPs
Strong analytical, reporting, and KPI-driven performance management skills
Experience with collections processes and customer account resolution
Exceptional communication, leadership, and organizational abilities
Ability to work at a computer for extended periods
Ability to work on-site in Houston 4–5 days per week and travel as required
Preferred
CPA not required, but a plus
Benefits
401(k) & 401(k) matching
Health, dental, and vision insurance
Life and voluntary insurance options
Employee Assistance Program
Flexible Spending & Health Savings Accounts
Paid time off & holiday pay
Professional development assistance
Referral program
Opportunities for advancement
Accident, critical illness & hospital indemnity benefits
Wellness benefits
Biweekly pay
Company
State Systems
State Systems is a privately owned total protection company that seeks to embody its mission of protecting life and property into every client and product every day.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Logan Hale, CPA
CFO
Recent News
2022-04-15
Company data provided by crunchbase