Calance · 4 hours ago
Lead Program Manager
Calance is seeking a Lead Program Manager to oversee complex, cross-functional programs in custom application development and modernization. The role involves partnering with client executives to translate business priorities into actionable roadmaps and managing the end-to-end delivery across the software development life cycle using Agile methods.
Responsibilities
Partner with client sponsors and business/product leaders to understand needs, define approaches/project plans, and translate them into actionable technology roadmaps, activities, milestones, and stories
Serve as an integrated Program Manager from planning through execution for custom app dev programs, setting delivery methodology, governance, and success criteria
Lead and coordinate Product Owners, BAs/BSAs, architects, engineers, test leads, and release managers; establish sprint cadences, backlogs, and delivery plans across multiple workstreams
Own scope, schedule, budget, RAID, dependencies, and cross‑team alignment; drive issue resolution and decision facilitation with clear escalation paths
Establish quality gates across SDLC; oversee test strategy and execution (unit, integration, system, UAT), defect triage, and readiness checkpoints
Direct release planning and Release Management, including cutover planning, change management, and post‑release validation; ensure compliance in regulated environments (healthcare preferred)
Implement Agile/Scrum practices at team and program levels; enable backlog hygiene, metrics (velocity, burn‑up/down), and continuous improvement
Create program dashboards and executive status reporting for schedule, scope, budget, risks, and benefits realization; maintain stakeholder alignment and communications
Align solution architecture, integration patterns, data architecture, and non‑functional requirements with business outcomes. Coordinate with security and compliance teams
Guide build vs. buy decisions; ensure cohesive system designs and data models that support analytics and downstream reporting needs
Own end-to-end organizational change management, including change strategy, leadership alignment, stakeholder communications, training and enablement, adoption measurement, and operational readiness. Ensure sustained behavior change and quantifiable value realization from new solutions
Build and mentor high‑performing delivery teams; promote collaboration, accountability, and excellence in a dynamic environment
Qualification
Required
8+ years of related professional experience, preferably in technology or management consulting, leading custom application development programs end‑to‑end
Must have experience working on a Call Center Project
Proven program/project leadership across the SDLC with strong knowledge of Agile/Scrum, backlog management, sprint execution, and program‑level governance
Experienced in coordinating app development, product, QA/testing, and Release Management teams; knowledgeable in test strategies and release cutovers
Strong understanding of SDLC processes, requirements management, and dependency/risk management for multiteam delivery
Experience partnering with Product Owners/Business Owners to define and prioritize roadmaps and requirements for custom builds
Healthcare experience is very beneficial (e.g., regulated delivery, privacy/security controls, clinical/administrative workflows)
Excellent client service orientation; able to build executive rapport and present complex topics to technical and non‑technical audiences
Highly organized, detail‑oriented, comfortable with ambiguity; excels at prioritization in fast‑paced, high‑volume settings; operates independently
Strong proficiency with core productivity tools (Word, PowerPoint, Outlook; intermediate Excel)
Bachelor's degree required; advanced degree preferred in Business, IT, Computer Science, Engineering, or related field
Preferred
Formal Agile certifications (e.g., ScrumMaster/PSM, SAFe) and/or PMP
Experience with release governance in regulated environments; familiarity with change advisory boards and formal approvals
Exposure to modern applications and integration architectures, cloud services, and data/analytics enablement to support product outcomes
Company
Calance
A CMMI Level 5 certified company offering IT services and solutions such as cloud, IT staffing, web & mobile development, and more.
H1B Sponsorship
Calance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2020 (2)
Funding
Current Stage
Late StageRecent News
2025-04-16
Company data provided by crunchbase