Alvarado Care Center · 14 hours ago
Admission Coordinator
Alvarado Care Center is seeking an Admission Coordinator to manage the customer flow and admissions process. This role involves coordinating with the interdisciplinary team to meet census goals and ensuring customer satisfaction through effective sales and referral management.
Hospital & Health Care
Responsibilities
Manage the Facility customer flow (referral), admissions process including community sales, referral management, and admission sign-in, through post-admission utilizing the electronic medical record
Meet census goals by working with the facility’s interdisciplinary team to coordinate customer flow into and through the nursing facility
Guide the facility sales program which ensures: strong customer, referrer, and payor satisfaction; appropriate market penetration; positive public image; maximization of facility QMix and Average Daily Census (ADC) goals
Clarification of admission roles and responsibilities
Advice and direction relating to facility admission performance improvement
Development of sales, service and relationship management expertise
Guidance through monthly meetings to achieve business and personal professional goals
Identification of opportunities for improvement to address admission barriers and create improvement plans
Qualification
Required
Minimum of three (3) years' experience in a healthcare setting
Ability to adjust work schedule based on facility's business need, specifically incoming admissions
Must have strong communication skills, both oral and written
Must have knowledge and awareness of the care needs of the elderly and/or chronically ill
Must have knowledge and ability to teach adult learners
Must have basic computer skills
Must be able to organize, analyze, investigate and implement principles of infection control committee
Preferred
Minimum of two (2) years college education in the field of health care administration, business management, and/or marketing or public relations
Company
Alvarado Care Center
Alvarado Care Center is a 72 bed, 4 star, Skilled Nursing Facility located at 1154 S. Alvarado St, Los Angeles, California.
Funding
Current Stage
Growth StageCompany data provided by crunchbase