Navy Region Northwest Fleet and Family Readiness (FFR) · 19 hours ago
Regional Performance Improvement Specialist
Keyport, WA
Full-time
Onsite
Mid, Senior Level
2+ years expNavy Region Northwest Fleet and Family Readiness (FFR) is seeking a Regional Performance Improvement Specialist to facilitate the new employee experience program. This role involves overseeing employee integration, enhancing satisfaction and retention, and developing strategies to improve employee experience within the organization.
CommunitiesGovernmentMilitary
No H1B
U.S. Citizen Only
Responsibilities
Independently orchestrate and facilitate the employee experience program process for employees, develop, coordinate, and execute immersive tours and presentations with tenant commands' Public Affairs Officers (PAOs)
Independently designing, setting up, mapping, validating, promoting, and administrating employee surveys at regular intervals
Analyzes the obtained data independently, identifying trends and patterns, and provide actionable insights via formal outbrief to Installation and Regional civilian and military Leadership to drive continuous improvement in the employee experience
Hire, evaluate performance, schedule, time keep, supervise and manage up to three Employee Experience Specialists who will serve as liaisons between HR and management
Writes a variety of informational documents; creates presentation slides, manages electronic data spreadsheets suitable for disseminating information to the region and Leadership
Consults and coordinates with management to aid in the planning and presentation of required instruction
Provides assistance and guidance to employees and management in the documentation of instructional records
Reinforces learning through communications with employees and supervisors ensuring objectives are met and understood throughout the instructional process
Ensures instructional courses offered are aligned with program objectives and organizational business results
Ensures employee development policies and procedures are adhered to
Compiles, assembles and analyzes data related to process and performance improvement programs
Aids supervisors in identifying general, technical and leadership competencies
Assists in the determination of workforce development needs for all levels of region employees
Assists employees on the availability and applicability of courses for professional growth
Recommends long-range objectives in terms of organizational structure, programs and milestones
May perform other administrative duties as assigned as well as management duties on a temporary basis as needed
Qualification
Required
Four-year bachelor's degree in related field (I.e., Organizational Leadership, Communication) OR equivalent experience plus 2 years specialized subject matter experience directly related to performance and/or service improvement such as customer service/relations, performance management, team building, process improvement, organizational behavior, or change management
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment to include passing all applicable records and background check
Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer
Skilled in oral personal and interpersonal communication and possess superior written communication skills with the ability to make presentations in order to effectively implement professional development programs; and to deal amicably with others in the organization
Must demonstrate personal and interpersonal skills to: Model Star Service concepts and strategies, Solve problems creatively and initiate solutions, Motivate and influence positional leaders and managers, Build organizational teams, Formulate opinions and articulate information, Communicate effectively face-to-face, in writing and with remote team members, Plan and facilitate meetings, team building and brainstorming sessions, and group discussions
Advanced level computer knowledge and skill to be capable of instructing employees in the usage of designated training platforms such as Adobe Connect, Qualitrix and Microsoft Office Programs (e.g., Word, Advanced Excel, Power Point, Outlook, Forms, Power BI)
Knowledge of workforce educational concepts, methods and techniques
Comprehensive understanding of improving human and organizational performance as well as customer service behaviors
Preferred
Knowledge of Fleet and Family Readiness organization and mission is highly desired
It is highly desirable the incumbent have a broad knowledge of key Navy FFR/(N9) activity regulations, policies, principles, procedures and methods in order to effectively develop and maintain workforce development programs and activities
Ability to interpret instructions, directives and correspondence to apply them to specific situations, and be able to identify and analyze problems and select solutions and alternatives
Benefits
Comprehensive benefits package
Access to a range of benefits that are designed to make your federal career very rewarding
Company
Navy Region Northwest Fleet and Family Readiness (FFR)
OUR VISION Deliver dynamic, innovative, and integrated programs and services that inspire Sailors and US Navy families to thrive throughout their military life cycle.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase