Redwood Credit Union · 15 hours ago
Investment Administrator
Napa, California
Full-time
Onsite
Mid Level
$29/hr - $39/hr
3+ years expRedwood Credit Union is seeking an Investment Administrator, who is an established and productive contributor to the Wealth Management department. This role involves providing administrative and extensive Investment Advisor support while delivering superior service to Members and internal team members in a courteous, professional, and efficient manner.
Finance
No H1B
Responsibilities
Provide exceptional service to all internal and external Members and partners
Call Members referred to the Wealth Management department by branch, Member Service Center, or other referrals
Make and receive calls from Members to assist with questions, necessary paperwork to facilitate investment transactions and problem resolution
Ensure maximum flexibility to relieve and/or assist in a variety of functions as needed
Responsible for relationship building, including working with existing Investment Members and potential Investment Members
Assist Advisors and department team members with service-related matters
Identify issues requiring escalation to Financial Advisor or department management
Maintain a high degree of accuracy and accountability in support of all Financial Advisors, investment Member clients, and Member prospects
Ensure all assigned trading transactions are executed in a timely and accurate manner
Maintain regular contact with clients regarding their accounts, under the supervision of a registered securities representative
Execute orders for clients at the direction of the Member and/or registered representative
Open new customer accounts at the direction of the registered representative
Handle various administrative functions as a registered securities representative
Submit required trade documentation to the broker dealer to meet regulation-mandated deadlines
Ensure all required account documents are acquired, updated, and scanned to Members’ Investment account
Appropriately plan and organize daily work and projects, anticipating workload and foreseeing obstacles
Maintain confidentiality of correspondence, documents, discussions, meetings, and telephone calls
Proficiently utilize the broker dealer provided platform, as applicable, to process Member investment requests and update account information
Follow up to ensure timely processing of investment requests
Sort, distribute, and process interoffice mail and incoming mail
Organize and maintain electronic storage system for department files to ensure proper storage
Perform duties specific to reporting/marketing/operations as assigned
Remain compliant to with FINRA, SEC and other Self Regulator Organization or Federal regulations when working with clients, 3rd party Vendors, and other team members
Assist in coordinating seminars, Member appreciation and other community events for the Wealth Management Department
Provide administrative support to other managers – SVP Auto, Insurance and Wealth Management, VP Wealth Management, Deposit Products Manager, or other members of the Leadership Team as assigned
Qualification
Required
Knowledge of all account types and ownership types used in financial institutions
Thorough knowledge of modern office administration techniques, methods, and equipment operation
Thorough knowledge of terminology related to investment products and various account types
Ability to learn and work within FINRA guidelines
Must be able to successfully pass background check with broker-dealer and have a clean U4
Skill in the operation of a PC with the use of word processing, spreadsheet, and database software programs, and intranet and internet access
Excellent oral and written communication skills
Excellent organizational skills
Ability to prioritize and successfully manage multiple tasks and deadlines simultaneously
Ability to implement and execute assigned tasks with little supervision
Ability to effectively research data
Ability to distinguish and manage confidential material and information
Ability to establish and maintain effective working relationships with a diverse group of people
Ability and desire to work in a team environment
FINRA Series 6, 63, and California Life Insurance licenses
The ideal candidate has a combination of education and experience equivalent to an associate degree, with a minimum of three years' experience in investment products or experience providing administrative support to a licensed Financial Advisor or similar
Preferred
Credit Union/bank experience preferred
Benefits
Competitive medical, dental, and vision insurance, mental health offerings
Employee performance incentive plan
Salary Advancement– Merit increase based on performance
401(k) program with employer match
Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
RCU employees are eligible for a 1% discount on all recreational or boat loan products
2% discount off Visas and LOC Loans through RCU
0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
0% interest on garment, fitness, or home office equipment loan of up to $500
100% financing for employee purchased homes!
Company
Redwood Credit Union
Redwood Credit Union is a banking establishment that assists customers in achieving financial well being.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brian Kreitzer
VP Mortgage Lending
Jeff Street
Vice President of Product and Service Innovation
Recent News
Morningstar.com
2025-09-12
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