Arizona Liver Health · 14 hours ago
Care Coordinator
Mesa, AZ
Full-time
Onsite
Entry Level
$25/hr - $27/hr
1+ years expArizona Liver Health (ALH) is dedicated to driving high standards of care and advancing medical innovation through leading clinical trials. The Care Coordinator is responsible for tracking and coordinating all referrals, scheduling patients for incoming referrals, and ensuring timely exchange of clinical documentation between providers.
Clinical TrialsHealth CareHospitalityMedical
Responsibilities
Responsible for the tracking and coordinating of all referrals
Contact and schedule patients for all incoming referrals and provide notification back to referring provider
Facilitate all outgoing referrals, ensuring timely exchange of clinical documentation between providers
Process and coordinate outgoing referrals for diagnostic imaging
Verify referral accuracy, medical necessity and supporting clinical documentation
Coordinate and schedule surgical procedures in collaboration with physicians, surgical facilities, anesthesia departments and clinical staff
Verify provider orders, procedure details, and patient eligibility prior to scheduling
Obtain and track prior authorizations for surgical procedures as required by insurance carriers
Communicate pre-operative instructions, appointment details, and preparation requirements to patients
Manage surgical schedule changes, cancellations and rescheduling while minimizing disruptions to patient care
Ensures that incoming and outgoing referrals are addressed in the outlined time parameters
Communicate effectively with physicians, APP’s, medical assistants and specialists
Ensure complete and accurate registration, including patient demographics and current insurance information
Promote collaboration within the facility to improve patient access to care and patient outcomes to increase the efficiency of the team
Navigate and maintain accurate records across multiple EMR and scheduling systems
Maintains professional and technical knowledge by attending education workshops: reviewing professional publications: and establishing personal networks
Performs all other related duties as assigned or requested by the Practice Administrator and Team Supervisor
Accountability- Role Model, mission, vision and shared values
Customer Focus: Has a clear understanding of internal customer’s needs, preferences, timelines, and decision-making criteria
Teamwork- If someone needs help, help them
Initiative- Be innovative, apply fresh ideas and continuously improve how you do your work
Confidentiality- Maintains strict confidentiality and respect the privacy of others
Ethical- Demonstrate consideration and appreciation for co-workers and customer
Respect- Demonstrate- consideration and appreciation for co-workers and customer
Qualification
Required
Excellent computer skills
Ability to type at least 40 WPM
Strong working knowledge of HIPAA compliance and ability to adhere to HIPAA rules and regulations
High proficiency in Microsoft Office applications
High school diploma or GED from an accredited institution
At least one (1) year experience working in a medical setting
Preferred
Knowledge of e-Clinical Works (eCW) preferred
eCW Superuser preferred
Benefits
Health, Dental, Vision (with HSA plans and employer contribution)
2 weeks PTO
5 days Sick Time
7 Company holidays + 2 Half-days
401K with company match
Short & Long Term Disability
Educational Assistance
Shared company vehicles for required travel
Company
Arizona Liver Health
Arizona Liver Health provides specialized diagnostics, evaluation, treatment for patients with liver disease and other liver conditions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anita Kohli
Physician, CEO
Michelle Jones
Sr. Vice President Commercial Operations | Clinical Trial Partnerships
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